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  4. Thank you for your message. I am so...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for your message. I am sorry to have caused you inconvenience. ...

Original Texts
ご連絡ありがとうございます。
この度は、ご迷惑をお掛けして申し訳ありません。
商品未着について調査致します。

ただし、運送業者の調査完了まで一ヶ月程度掛かります。まだ税関を通過していない場合は、配達が完了出来ない可能性が高い為、返金をさせて頂きます。

発送の際にメールで送りましたが、トラッキングナンバーで追跡が可能です。
もしも、あなたの国の税関を通過しているのであれば、運送会社に確認をお願い致します。
また、登録してある住所に間違いが無いかの確認もお願い致します。
shimauma
Translated by shimauma
Thank you for your message.
I am sorry to have caused you inconvenience.
I will investigate the delivery status of the item.

However, please note that it will take about a month for the shipping company to finish an investigation. If the item has not gone through the customs, it is very likely that the item will not be delivered. In that case, I will make a refund to you.

You can track the item using the tracking number I emailed you upon shipping.
If the item has already gone through the customs in your country, please contact the shipping company.
Also, please once again make sure if the registered address is correct.











Result of Translation in Conyac

Number of Characters of Requests:
229letters
Translation Language
Japanese → English
Translation Fee
$20.61
Translation Time
7 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

I intend to order 150 units of product A. Are there 150 units of product A in the inventory? If no, it’s okay if you gather 150 units before January 20. Thank you for your attention.
Japanese → English
Previously the EU said that an Export Declaration and Movement Reference Number is required after collection when sending packages worth over €1,000 to Japan. SHIPPER couldn't provide this, so I paid €300 for the package to be returned. In the future, how can I prevent drivers from picking up packages with incomplete documents? I want to avoid this situation occurring again.
Japanese → English
1. Unfortunately, the answer I received last time did not solve my question. Is it necessary to solder the wire to the plug as noted? Please provide some more detailed information on how to connect them.
Japanese → English
I have a question about the above Package ID. I have multiple identical items arriving but the details are separated one by one. If this is the case, when I submit a shipping request, the number of items exceeds 40, and I am charged an extra $1.50 per item "Item Processing Fee". Therefore, could you please combine the identical items into one? I have sent an email to XXX, the person in charge o...
Japanese → English

shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English