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[Translation from English to Japanese ] the item(Order: 702-1658023-8018624) was tracked as delivered on 9 Dec, but I...

Original Texts
the item(Order: 702-1658023-8018624) was tracked as delivered on 9 Dec, but I never received the item.
It seems that there was a mistake in the delivery process, the item arrived but not to my address, please refer to the attached image.
That's why I ask for a replacement with fastest shipment to catch up for Christmas, I had excellent experience with Amazon.ca and other highly rated seller, they offer the fastest replacement with no extra cost under same situation,
Your first email (Dec 13) mentioned that the replacement took "a few weeks to be arrived, at least 1 month", then it probably will exceed the expected period (Dec 16 2016 to Jan 13 2017), what kind of option will I have when it is late?
sujiko
Translated by sujiko
注文番号702-1658023-8018624は１２月９日に配達済みと追跡されておりますが、まだ、荷物を受け取っていません。配達の過程に問題が発生した様です。その後荷物は到着しましたが、配達先は私の住所ではありませんでした。添付したイメージをご参照ください。
このためクリスマスのための代替として最速にお送りいただくことを懇願しているのです。
アマゾンcaと他の高評価のセラーにおいて素晴らしい経験があり、このような状況において
無料且つ最速の代替を提供してくれました。
貴方の最初のメール（１２月１３日）には、代替が「数週間、最低１か月かかる」と記載されておりました。
その後、おそらく予定期間（２０１６年１２月１６日から２０１７年１月１３日）を超過しました。
遅れた場合、どのようなオプションがありますか。
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Result of Translation in Conyac

Number of Characters of Requests:
706letters
Translation Language
English → Japanese
Translation Fee
$15.885
Translation Time
10 minutes
Freelancer
sujiko sujiko
Starter (High)
IT、金融などを中心として社内翻訳者を数年経験後、フリーランス翻訳者として独立。２００９年、法人化。得意分野は、法律（契約書、法令、戸籍など）、金融（４０...
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sujiko's Public Translations

Connect to Wi-Fi when moving by car.
Make the moving more fun by using the Wi-Fi. Make the trip and driving comfortable!
You can use one way only returning in the prefecture. The number of the stock is limited.
When you move, you will feel "safe" in its communication.
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Issuing an invoice

I am xx at xx.
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1. Name of item
2. Number of item purchase
3. Total price
4. Name and address of your company
5. Name and address of our company as a company the invoice is issued from

As I desperately need an invoice your company creates, may I ask you to issue it?
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We appreciate your cooperation and understanding.
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sujiko's Services

法律、金融、不動産を中心とした英日及び日英の産業翻訳をお引き受けします。
$25.00 per hour
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