Translation Results Requested Through Conyac Made Public

Thank you for your very quick response.

I look forward to receiving the information on disassembly procedures and a new battery.

By the way, it is difficult to return the battery that may have caused this failure because it is treated as an aviation dangerous article.
In these years, Li-ion batteries have become a very sensitive article for transportation, and because of this reason I have given up sending them many times.

Here are the standards for major Japanese delivery companies.

This product using x of a electric cell in the x body is applicable to the restricted items.

To be sure, I will check with FedEx.
For my information, did it pass the UN battery test?
*Identification number required

Also, I will look into any other better way to ship.