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  4. I am quite embarrassed. The item alr...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am quite embarrassed. The item already arrived on September 12th. And she...

Original Texts
私は困っている。
商品は9/12に到着済。
そして彼女は9/13に返品について問い合わせてきた。
私は彼女の問い合わせの意味が理解できず質問をした。
問い合わせには「Customer stated that she does not want to pay for postage because she did not buy the item」とあった。
彼女が購入していなかったのであれば、「does not want to pay for postage」の意味がわからない。
商品代もpostageも支払いを望んでいない、なら私は理解できる。
だから私は彼女に質問をした。
「Thank you for your contact.Were you required additional postage?」
しかし彼女の返事はない。
突然9/22にチャージバックの知らせが来た。
私は何が問題なのかわからないのでサポートに質問をした。
しかしAmazonからの返事はない。

私は状況がわからない。
何の情報を提供すれば良いのでしょうか？
[deleted user]
Translated by [deleted user]
I am in trouble now.
The product arrived on September 12.
And she inquired me about returning it to me on September 13.
I asked her some questions because I was unable to get the picture of her inquiry.
The inquiry showed "Customer stated that she does not want to pay for postage because she did not buy the item."
I do not understand the meaning of "does not want to pay for postage" unless she bought the item.
I could understand the situation if she does not want the product charges or postage.
So I asked her a question.
"Thank you for your contact.Were you required additional postage?"
But she has not replied to me.
Then I suddenly received a notice of the charge back on September 22.
I inquired the support about what was going on as I failed to see what the problem was.
Still Amazon has not given me any feedback.

I simply understand the current situation.
What information should I provide?

Result of Translation in Conyac

Number of Characters of Requests:
459letters
Translation Language
Japanese → English
Translation Fee
$41.31
Translation Time
10 minutes

Other Translations From Japanese To English Are Made Public

・Position: The person-in-charge of the preparatory school building for the university entrance exam ・Duties: Guide the students on site at the school building and handle all operational and management affairs of the school building ・Achievements: No.1 operating results in the company, achieved a new record for school building sales and was selected by the company as one of the top 10 best per...
Japanese → English
I think not many people can undertake the onsite operations, so it will take a lot of time. If your warehouse staff can help to put in the labels, we can promptly arrange for the goods to be shipped. Although the appointed day of delivery for other brands have been prioritised, we shipped out the goods without doing anything. The estimated date of delivery for the goods shipped out recently...
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Have you had a chance to ask your friend OO about OO? If so, did he still own it? Please tell him my Japanese friend OO wants it. Please also tell him that the preferred price to purchase the item is OO.
Japanese → English
May I ask if I need an EEI if the total amount for all items amounts to less than $2,500? If so, please may I either cancel the shipping procedure, or send it in in smaller parts?
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[deleted user]'s Public Translations

Do you mean that he will be in charge of the job which she has handled so far? How will you deal with the issue as each person is in charge of different brands? She can perfectly respond to each request by each client. On the contrary, he does not accept the requests by the clients; he puts his own requests first and foremost, which has made me be a negotiator among him and his clients. And the content of the documents he has forwarded to me is far from perfect, which gives me the trouble to check the content each time. Though he has so far sent documents only to me, is it not a problem that he will contact each client by himself?
Japanese → English
Once I accepted an old obi sash, which unfortunately had stains with uses over a long period of time; I had no idea what to do with the obi sash.
And then, it occurred to me that a traditional dye method for indigo could help the obi sash be reborn as a new material. This made me bring the sash to the workshop of Ai Hirako.
Here are an obi sash dyed four times and another one dyed five times. Each process of dyeing made the color darker, but they were dyed in vivid indigo.

At first I thought of using it for the liner, but as it has been dyed in this vivid indigo color, I am thinking of creating a splendid work with the obi.
Japanese → English
We will offer the best security measures by analyzing specific risks of Web 3 and its weaknesses with the following techniques: Know-hows which A has gained with security analyses for systems; achievements, knowledge and experiences which A has gained by engaging in Web 3 block chain businesses; and achievements in security diagnoses and trust in Web 2 system.

A & B Web 3 Security Diagnosis Service
Japanese → English
A Corporation (Address: Shibuya-ku, Tokyo; Partners: A, B, mentioned as “We” below), with a mission to “Maximize the Possibilities of Entrepreneurs!” and A Corporation, an affiliate company of A Group (Headquarters: Shinjuku-ku, Tokyo, CEO: A, and mentioned as ABC below) are announcing that “Web 3 Security Diagnosis Service”, a system which proposes solutions to security issues on Web 3 system, will be available starting on August 28, 2024.
Japanese → English