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  4. We’re sending this message becau...

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[Translation from English to Japanese ] We’re sending this message because of we receive this morning a model co...

Original Texts




We’re sending this message because of we receive this morning a model coming from You .



Why did You send it out ?

We have never received any message from You side asking for support or information about a LAMBO15A.

Our procedure for damaged models needs an email where the customer introduces his problem with pictures and explanation and our customer service will help him to solve the situation .



BTW , now You model is here and fortunately we haven’t had to pay any fees for custom declaration . ( this is the reason why we don’t accept parcels sent without a touch in advance )



Please can You tell me something about it ?


shimauma
Translated by shimauma
今朝貴方から返品されてきたモデルについて、メールをお送りしています。

どうして（連絡なしに）発送したのでしょうか？
我々は、LAMBO15Aに関するサポートや情報提供をお願いするメッセージを貴方からいただいておりません。

不具合のあるモデルに関しての我々の手続としては、まずお客様からメールにて、写真付きで問題を説明していただき、当社カスタマーサービスが問題解決のためお手伝いします。

ところで、貴方が送ってきたモデルがここにありますが、運のいいことに税関手数料を払わなくてすみました（これが、最初に連絡いただかない返品を受け付けない理由です）。

本件につき、詳細を教えていただけますか？


Result of Translation in Conyac

Number of Characters of Requests:
629letters
Translation Language
English → Japanese
Translation Fee
$14.16
Translation Time
8 minutes
Freelancer
shimauma shimauma
Senior
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From English To Japanese Are Made Public

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English → Japanese
The post office told me Customs is holding the package and that I need to wait until they send me a letter which could be up to 45 days telling me why they're holding it. I am not happy about this I'm not going to wait 45 days and then who knows how much longer do what I gotta do to prove or what you're going to have to do to prove because all I got is an order through a website so if I don't h...
English → Japanese
こちらの担当に確認した結果今日やっと返事が来ました。結果あなたの仰る通りAは1個でした。我々はB設定時に遡って確認しましたが、その際Cから提供された表が誤っていた可能性があります。引き続き価格が正しいか確認しますが、DはEになるのが正しいと考えられます。 また配送が遅れご迷惑をおかけしてした事は申し訳なく思っていますが、私はあなたへ配送状況を何度か連絡を入れています。おそらくそれを確認頂けなかったのだと思っています。事実と異なる内容なので恐れ入りますが評価を変更して頂けますか？
English → Japanese
Hi - This is very embarassing for me. Somehow, I got a message that you requested a return (which I do ASAP) and the money was returned. After looking this up, it was a different record. So sorry to bother you. Hope that you enjoy the record and can find other lp’s on my site. If you order from me again, I’ll give you an extra discount and/or ship for free. Again, apologies. Best,
English → Japanese

shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English