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[Translation from English to Japanese ] Freshdesk buys social recommendation app Frilp to improve customer service C...

Original Texts
First, Freshdesk will start routing each customer service inquiry to the agent who knows the most about the customer’s area of concern.

Second, Freshdesk will look for knowledgeable people hanging out in customer forums and communities and connect them with customers who bring in new inquiries.

Third, Freshdesk wants to connect customers who have service desk inquiries with their friends on social networks who might be able to solve their problems.
Translated by hhanyu7
第一に、Freshdeskは、各顧客サービスの問い合わせを、顧客の関心分野に最も精通する担当者へ転送を開始する。

第二に、Freshdeskは、カスタマーフォーラムやコミュニティーをたびたび訪れる知識の豊富な人たちを探し、その人たちと新しい問い合わせを持ち込む顧客とを結び付ける。

第三に、Freshdeskは、サービスデスクの問い合わせのある顧客とその問い合わせを解決できるかも知れないソーシャルネットワーク上の友人を結び付けることを目指す。
mars16
Translated by mars16
◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎
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Result of Translation in Conyac

Number of Characters of Requests:
3239letters
Translation Language
English → Japanese
Translation Fee
$72.885
Translation Time
1 day
Freelancer
hhanyu7 hhanyu7
Standard
Freelancer
mars16 mars16
Standard
翻訳を始めて、そしてConyacに参加して5年ほどになります(スタンダード案件1000件超の実績)。
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