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[Translation from English to Japanese ] Received Damaged, Defective, or Wrong Item Problem: Materially Different ----...

Original Texts
Received Damaged, Defective, or Wrong Item
Problem: Materially Different
----------

Hello,

I would like to ask for a full refund of this item. Not only did it not list the the power cable was not suitable for UK use, there was also a substantial customs charge of £56 to receive the item. This was a birthday gift and I am told that the motor blew up on the very first use.

This item is unsafe and should not be being sold in the UK. I am utterly furious.

It should be removed from Amazon immediately, and I will be taking this complaint direct to Amazon.
shimauma
Translated by shimauma
破損品、不良品、もしくは誤送品の受領
問題：　材質違い

こんにちは。
この商品については、全額返金をお願いしたいと思います。電源ケーブルが英国での使用に適していないことの記載がなかっただけでなく、£56 の関税を課されました。　これは誕生日プレゼントとして購入したものですが、初回の使用時に、モーターが壊れたそうです。

この商品は安全でなく、英国国内での販売は許されないはずです。　かなり憤慨しています。

この商品は、アマゾンから至急排除されるべきです。　この件については、直接アマゾンへ申し立てます。

Result of Translation in Conyac

Number of Characters of Requests:
551letters
Translation Language
English → Japanese
Translation Fee
$12.405
Translation Time
7 minutes
Freelancer
shimauma shimauma
Senior
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

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shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
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The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English