[Translation from Japanese to English ] Thanks for your service. We deeply regret that you submitted your complaint t...

This requests contains 220 characters . It has been translated 2 times by the following translators : ( transcontinents , marjaan ) and was completed in 0 hours 41 minutes .

Requested by kazusugo at 07 Nov 2014 at 23:26 1080 views
Time left: Finished

お世話になります。この度は説明と大きく異なる商品の状態であるという意義を提出されたとの事で大変残念に思います。先日ebayより「マイクロフォーサーズマウントと勘違いして商品を落札された」というメッセージを
いただいたかと思います。その場合の返品方法に関して、「商品を下記アドレスに送っていただければ到着次第、お支払額から送料を引いた額をご返金させていただきます」というご連絡をさせていただきました。
この解決方法ではご不満だという事でしょうか?

Thanks for your service. We deeply regret that you submitted your complaint that the item status was very different from description. We assume you sent a message saying "The item was bidded by mistake thinking it was micro four thirds mount." We informed you regarding return method for that case saying "If you send the item to the address below, we will deduct shipping cost from the paid amount and make refund as soon as we receive the it."
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