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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] When I called paypal to check, it seems I can't receive your refunded payment...

Original Texts
paypalに電話で確認した所　私の本人確認が終わっていない為、そちらの返金を受け取れないようです。

そして本人確認が終われば　もう一度、売り手側に返金処理をしてもらうように言われました。

お手数ですがもう一度　返金処理をお願いします。

私の本人確認は終わりました。
psychonyaku
Translated by psychonyaku
When I called paypal to check, it seems I can't receive your refunded payment since I had not finished authenticating myself with them on the phone.
I was told that once I have authenticated myself, I will once again be able to have them handle return payments from sellers.
I'm sorry for all the trouble, but if you could try sending the refund back once more I would really appreciate it.
I have finished authenticating myself on paypal so it should work now.

Result of Translation in Conyac

Number of Characters of Requests:
130letters
Translation Language
Japanese → English
Translation Fee
$11.7
Translation Time
8 minutes
Freelancer
psychonyaku psychonyaku
Senior
いつもお世話になっております。

Other Translations From Japanese To English Are Made Public

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psychonyaku's Public Translations

Bonjour

Merci pour vôtre réponse.
Le deuxième lot de produits, combien de kilo pèse-t-il? Puis, le produit qui j'ai payé €75 aux enchères, combien coûte le transport?
Pouvez-vous l'empaqueter avec les autres paquets s'il vous plaît?

Cordialement
Japanese → French
こんにちは

Sword Art Online II CGO Sinon PVC Figureという商品を注文しましたが、取り消したいのですが、可能でしょうか。ああいう商品を贈り物としてもらったばかりなのです。取り消していただくと、ありがたいです。よろしくお願いします。


ご返信ありがとうございます。取り消したい商品はただ一つ、Sword Art Online II CGO Sinon PVC Figure [ASIN : B00SMF0QQI]です。取り消していただくと、ありがたいです。よろしくお願いします。
French → Japanese
Higashi-Shinbashi, Minato-ku, Tokyo Directions | Tokyo Metro Ginza line Higashi-Shinbashi Station A2 Exit 1 minute walk | JR Higashi-Shinbashi Ginza Exit 2 minute walk | Toei Asakusa line Higashi-Shingata Station 2 minute walk | Toei Oedo line Shiodome station 3 minute walk | Hours of Operation | Holidays | 6-4-5 Ginza Chuo-ku, Tokyo | Transit from Ginza station | Hours of Operation | Holidays | Budget (night)(day) Pay by credit card | Happy hour special Eggplant Mackrel Roast beef Three line grunt Sashimi Sanshu Mori | Japanese drinking game 3 types | Crab croquette | Saga Tomato Highball | All prices before tax | 1st Floor 2-6-13 Shinbashi, Minato-ku, Tokyo 105-0004 | Hours of Operation | Holidays
Japanese → English
I would like to confirm the reason the item (remote controlled device) is not working before I am able to procure the radio unit from the manufacturer.
1. If I am able to get the item from the manufacturer do you think that will resolve the problem? (I will check with the manufacturer to see why the item is not working.)
Once I'm absolutely certain that the item will be able to work perfectly, and no more issues pop up, I will send it out to you.
In addition, I will not be able to refund you after I send the item out to you.
I will be able to check with the manufacturer after the holiday, but what would you like me to do if I they do not have the receiver unit in stock? In such case, would you prefer a partial refund?
Thank you for your understanding.
Japanese → English