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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We ordered A because we sold out the last set left with us. The A sold to ...

Original Texts
今回Aを注文したのは、在庫していた1セットを顧客に販売した為です。

顧客に販売したAの一部に不具合がありました。
jibを連結する部分が潰れていたために、連結することができません。
状態を確認できる写真を添付したので確認して下さい。

破損しているこのパーツを送って欲しいです。
顧客には今回注文したAから、この部分だけを交換商品として届けようと思っています。

私がこのパーツだけを交換作業することが可能だと思いますか？
交換作業に特別な工具が必要な場合は一緒に届けて欲しいです。


14pon
Translated by 14pon
We ordered A because we sold out the last set left with us.

The A sold to a customer has been found to have a defect.
The jig connecting part was crashed and the customer could not connect the part.
Please refer to the attached photo for the status of the defect.

We need a replacement of the damaged part.
We plan to send the customer only the replacement for the damaged part of the A he ordered.

Do you think it is possible for me to do the replacement of the part?
I also would request a special tool for the repair to be included, if any.

Result of Translation in Conyac

Number of Characters of Requests:
232letters
Translation Language
Japanese → English
Translation Fee
$20.88
Translation Time
37 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
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How is the progress of my order placed on April 1?
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If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
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