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  4. I apologize for the damage to the mer...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I apologize for the damage to the merchandise that happened this time. Since...

Original Texts
この度は商品が破損していたという事で大変申し訳ありませんでした。
箱に損傷が無いという事でしたので初期不良かと思います。
メーカー及び問屋に代替品があるかどうか確認しますのでお手数をお掛けしますが破損部分の画像を撮ってお送り頂けますでしょうか。
あなたにお手数をお掛けしますこと心からお詫び申し上げます。
我々はあなたにご満足いただけるまで出来る限りのサポートを致しますのでどうかご安心下さい。
meissa
Translated by meissa
I apologize for the damage to the merchandise that happened this time.
Since the box wasn't damaged, I think the damage occurred early on.
I will check the existence of substitute articles with the manufacturers and wholesale stores, so could you please send me a picture of the damaged pieces?
My heartfelt apologies for the trouble.
We will give you all the support we can until you are satisfied, so please do not worry.

Result of Translation in Conyac

Number of Characters of Requests:
193letters
Translation Language
Japanese → English
Translation Fee
$17.37
Translation Time
26 minutes
Freelancer
meissa meissa
Starter
I am fluent in both English and German and have been working as a freelance t...

Other Translations From Japanese To English Are Made Public

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Japanese → English
Many thanks for your reply. I would like to proceed with the order - please let me know the next steps I should follow. I checked the order status. Although it says "Pending Fulfilment", may I ask if it is correct for me to assume this means the order has been successfully placed and is thus now awaiting shipment? I’ll look forward to hearing from you.
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As for the amount I suggested the other day, it will be complicated if the event fee is included, so I would like to suggest it again with only the ◯ fee as it was originally. The following is the maximum budget we can offer. What do you think? I am sorry but I am looking forward to hearing from you soon as the opening date is approaching. If the price is OK, we will prepare the contract draft ...
Japanese → English
Last week i was busy with various things so I havent been able to return it. I have something I have to ask, I will be paying OO dollars a second time so can you sell me two? I expect to be able to pay for the remaining 3rd next week
Japanese → English

meissa's Public Translations

Thank you for your reply. I was thinking of buying it now, but since the shipping costs to Japan have not been set, it is not possible. Could you please make it purchasable?
Japanese → English
This is about the EIN we discussed yesterday.

The policies of the transfer company I have been using have recently become more rigid.

It seems that without an EIN it is not possible to export from the USA any longer.

Apparently the articles have to be sent back to you, the vendor.

I apologize, but could you receive the returned goods this one time?

Please give me your address.

After this, if possible, I would like to have the articles sent to Japan directly via USPS.

If it is impossible, then I wish for the articles to be sent to the address of a friend in California.

I will, of course, pay the shipping costs separately.
Japanese → English
Woran denkt der Gorilla? Wo befinden sich all diese mürrisch-aussehende Leute, und wohin gehen sie (in extremer Zeitlupentempo)? (Meine Vermutung ist, dass es sich um eine Stoßzeit Menge in eine bedeutende Großstadt handelt.) Was starren verschiedene ätherisch beleuchtete Gesichter an (abgesehen von uns Zuschauer)? Ich fühle dass Reggio nach einem neuen Weg sucht, 175 Jahre nach Beginn der Photographie, die Welt anzuschauen — das ist der Grund wieso ich den Titel als eine Einladung, die Sehenswürdigkeiten des Films anzuschauen so wie ein Tourist von einem anderen Planeten sie sehen würde. Aufnahmen von Gebäuden zeigen hier oft kein traditioneller Respekt für die Schwerkraft oder für den menschlichen räumlicher Orientierungsinn.
English → German
Die Kamera die entlang der Fassade eines alten Gebäudes auf den Himmel deutet, fühlt sich wie die Sicht aus der Brücke eines Raumschiffes das außer Kontrolle herumwirbelt. Es ist als ob Sie über die Fassade und den Fensterscheiben laufen könnten, nicht hoch- sondern raus-starrend auf den Wolkenwirbeln. Eine aufblasbare Puppe flattert, vermutlich vor einen Autohaus oder einen Einkaufszentrum geparkt, auf Abgasströmungen herum.Aber durch das Auslassen dieser Kontext, und durch das Anhaften unseres Blickes auf die Puppe für eine lange Zeit in einen stetigen Rahmen, erweckt Reggio die Puppe zum Leben. Ihre Augen scheinen voller Trauer und Schmerz zu sein, als sie hilflos herumzappelt.
English → German