[Translation from Japanese to English ] I am really sorry this time. This item is for you. I will refund your m...

Original text

この度は本当にすいませんでした。

商品はあなたにプレゼントします。

もちろん、返金もします。

あなたへの謝罪の気持ちでいっぱいです。

あなたと今後取引き出来ないことが悲しいです。

本当に申し訳ありませんでした。

Translation / English

I am really sorry this time.

This item is for you.

I will refund your money, too.

I'd like to apologize for it so badly.

I am so regret that we cannot do business with you in the future.

We really apologize for it.

Translation / English

I am really sorry this time.

I will present you the item, of course, I will refound as well.

I appologise you from my heart.

I feel sad you might not deal with me again.

I am really sorry again.