Additional information:
"I've heard that the product I bought from you doesn't have a box. However, there are notes on the instruction manual which is included. In addition to this, I didn't find some accessories. You claimed that it's a brand new product, but it has already opend. I guess this is second hand."
You asked for:
A full refund
Remember, you can always check the status of your case in the Resolution Center.
How eBP works