It cannot be modified or sized, must still be in new condition with all tags, paperwork protective wraps, etc. We could send another watch for exchange only after the first is received and the condition is verified. If you would like another sent before verification of the original, you will need to pay for the second one, and when we receive the first, we would verify and refund your money for that first watch. In this case though, if the first watch is found to not be in new, unused condition, then we would ship your watch back to you upon payment of approximately $40 USD for shipping charges.