I have checked a message from the DHL and it says that ordered item cannot be shipped. For this reason, I would like to make a cancellation, therefore please refund me as soon as possible.
I've checked the message from DHL and found that it it impossible the item I ordered is imported. I 'd like to cancel the order. Please give me a refund promptly.
使わせていただきます。ありがとうございました。
ご丁寧にありがとうございました。またよろしくお願いいたします。