Regarding the color of the item, I asked you to change it to white as in the photo by email. However, the color of the item I've just received remains gray. Please immediately respond.
As for the product that I ordered, I asked for changing to white like the image, but that arrived was still of gray color; would like the action on your side immediately. Many thanks,
「I asked」は、「I asked by e-mail」と訂正いたします。