この度はご購入ありがとうございました。
私達はあなたに謝らなければなりません。
あなたが購入下さった商品を私のスタッフが実店舗で販売してしまっていました。
誠に申し訳ありません。
私達は同じ新品商品を探していましたが見つかりませんでした。
中古商品なら見つけることができましたが新品はありませんでした。
中古商品を購入しますか？もしくは、キャンセルされますか。キャンセルされるのであれば返金いたします。
あなたからの返事をお待ちしています。
本当に申し訳ございませんでした。
Rating
50
Translation / English
- Posted at 05 Oct 2013 at 07:11
Thank you for your purchase.
There is something we must apologize about.
Our staff accidentally sold the item you ordered at our store.
Please accept our sincere apologies.
We searched for the same item, but we were unable to find any.
We located refurbished items, but not brand new.
Would you be interested in purchasing a refurbished item? or do you prefer cancelling your order? If so, we will issue a refund.
We will await your response.
Again, we apologize for our mistake.
There is something we must apologize about.
Our staff accidentally sold the item you ordered at our store.
Please accept our sincere apologies.
We searched for the same item, but we were unable to find any.
We located refurbished items, but not brand new.
Would you be interested in purchasing a refurbished item? or do you prefer cancelling your order? If so, we will issue a refund.
We will await your response.
Again, we apologize for our mistake.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
64
Translation / English
- Posted at 05 Oct 2013 at 07:12
Thank you for purchasing from us this time.
There is something that we have to apologize to you for.
Our shop staff sold the item that you purchased at our retail store.
We are really sorry.
We were looking for the same new item, but we could not find any.
We found an used item, but there was no new item.
Would you like to purchase an used one? Or would you like to cancel the order?
If you would like to cancel, we will refund you the money.
We will await your response.
We are really sorry for any inconvenience caused.
There is something that we have to apologize to you for.
Our shop staff sold the item that you purchased at our retail store.
We are really sorry.
We were looking for the same new item, but we could not find any.
We found an used item, but there was no new item.
Would you like to purchase an used one? Or would you like to cancel the order?
If you would like to cancel, we will refund you the money.
We will await your response.
We are really sorry for any inconvenience caused.
Rating
52
Translation / English
- Posted at 05 Oct 2013 at 07:13
Thank you for purchasing from our shop this time.
However, we are sorry to inform you that our staff have sold the item you ordered at our physical shop due to our miss-arrangement.
I really apologize for disappointing you.
We have been looking for the same brand new item, but we could not find it so far.
We found out a used one but not the brand new.
Would you accept the used one? Or, would you want to cancel the order? If you cancel the order, we will refund the amount.
We will be waiting for your reply.
Again, we are sorry for inconvenience we have caused you.
However, we are sorry to inform you that our staff have sold the item you ordered at our physical shop due to our miss-arrangement.
I really apologize for disappointing you.
We have been looking for the same brand new item, but we could not find it so far.
We found out a used one but not the brand new.
Would you accept the used one? Or, would you want to cancel the order? If you cancel the order, we will refund the amount.
We will be waiting for your reply.
Again, we are sorry for inconvenience we have caused you.
an used→a usedに訂正お願いいたします。