いつもお世話になっております。
早速のお返事に感謝いたします。
以下の商品は既にクレジットカードでの支払いがあり、インボイスに記載されているにもかかわらず不足していた品物です。
御社に在庫が無くキャンセルとなったものではありません。
また今回あらためて追加注文したいということでもありません。
先日届いた荷物の中に入っていなかったという意味です。
こちらの伝え方が悪くてすみません。
お手透きにご確認をお願いいたします
近日中に別の注文をいたしますので、上記不足分を同梱していただければ幸いです。
Rating
54
Translation / English
- Posted at 09 Apr 2013 at 12:22
Thank you for your consideration, as always.
We appreciate your immediate reply.
The following product had been already paid by the credit card, and it was short though it was listed in the invoice.
It is not the product which your company did not have stock and was cancelled.
And we don't want to order it once more this time, either.
We mean that it wasn't in the package which arrived the other day.
I'm sorry that I couldn't inform you properly.
Please confirm it at your spare time.
Because we'll place another order in a few days, we are happy if you enclose the shortfall mentioned above in the same parcel.
We appreciate your immediate reply.
The following product had been already paid by the credit card, and it was short though it was listed in the invoice.
It is not the product which your company did not have stock and was cancelled.
And we don't want to order it once more this time, either.
We mean that it wasn't in the package which arrived the other day.
I'm sorry that I couldn't inform you properly.
Please confirm it at your spare time.
Because we'll place another order in a few days, we are happy if you enclose the shortfall mentioned above in the same parcel.
Rating
56
Translation / English
- Posted at 09 Apr 2013 at 14:57
Thank you for your immediate reply.
The payment for the below item is already done by credit card, and the item is listed in the invoice as well, however, we did not receive it.
The order was not cancelled due to the lack of stock in your company. Neither did we re-order the same item.
It's just we haven't received the item yet.
Sorry if you are confused.
Please kindly double-check it.
We will place another order in a few days, so we appreciate if you could include the below item in the next package you ship to us.
Thank you.
The payment for the below item is already done by credit card, and the item is listed in the invoice as well, however, we did not receive it.
The order was not cancelled due to the lack of stock in your company. Neither did we re-order the same item.
It's just we haven't received the item yet.
Sorry if you are confused.
Please kindly double-check it.
We will place another order in a few days, so we appreciate if you could include the below item in the next package you ship to us.
Thank you.
★★★★★ 5.0/1
