翻訳者レビュー ( 日本語 → 英語 )

日本語

いずれにせよお客様にご心配をおかけし不快な思いをさせてしまったこと深くお詫び申し上げます。お客様の申し出通り全額返金にて対応させて頂きます。誠に申し訳ありませんが現在私のA口座にトラブルが発生しており、Aへ問い合わせたところ解消まで２～3日程度かかる見通しです。Bの仕組上A経由でしか返金出来ないためこのような状況になっています。問題が解消され次第、必ず直ちに全額返金を行うことをお約束致します。Aのトラブル解消の進展については随時お知らせします。返金手続完了後再度ご連絡します。

英語

In any case I am very sorry to have caused you a lot of worries this time. We are only too happy to refund all the money you paid as you have requested to us. At the moment, my account at A seems to have some problems and when I enquirered this to A, I was informed it will take a few more days before the problem is solved. I am very sorry but please understand that I can refund only through A because of B's system. I can gurantee as soon as the problem has solved, I will send you the full refund immediately. I will keep you up to date with A's situation. When the refund has been completed, I will send you a message again.