こんにちは
商品は到着したのですが、
まだ送料の返金がされていません。
いつ頃になりそうでしょうか?
お早めにご返金にただけるとうれしく思います。
よろしくお願いします。
Hi,
The item has arrived, but I have not had a refund for the delivery cost.
Could you please tell me when I will be able to get it?
I would be grateful if you could arrange for my refund to be done ASAP.
Thank you very much in advance.