あなたにParcelforceから関税の支払いの通知が届いているはずです。
そちらに受理をして、関税を支払えば、商品は届くはずです。
早急に確認して、返金お願いします!!
これ以上 問題を長引かせたくありません!!
You should have received the notification of customs from Parcelforce. And the item should be arrived after you clear customs.
Please confirm that and refund my payment as soon as possible! I don't want to drag this out any more!!