「情報提供ありがとう」というのはどういう事ですか？私は外箱が破損している写真を送り、ケガするリスクもあるのに、何も梱包せずに配送したあなた達に責任があるから業務改善書を出せと要求している。こういう結果を招いた謝罪もない。せめて具体的な改善計画位、提示したらどうなんだ。私はドイツamazonのコンプライアンス違反に大いに怒っている。商品代金、全額返金してほしいくらいだ。その前にきちんと原因を追求し、改善書を提示するのが最低のビジネスマナーだ。再度、業務改善書の提出を要求する。
"Thank you for providing the information". May I know what you are referring to?
I sent you photos of the damaged outer case. As there was a known risk of injury, it was your responsibility to package it properly and so I was asking for a proposal of remedial measures.
There wasn't even an apology in such a situation.
At the very least, a remedial plan should have been made and presented.
I am extremely angry with the breach of compliance by Amazon's German platform. I want a full refund.
Before this, I tried to pursue the minimal business etiquette, which demands that the customer is given a proper explanation and that remedial measures are offered,
Once more, I am asking for a satisfactory proposal from your side that would make good the current issue.
