Thank you for your help. I am afraid I will have to wait as custom could not be contacted easily here in our country as they are government. 11185 and 11183 is the number of EMS here, they said they are also not able to urge custom. So I will wait and see what happens.
ご協力有難うございます。私の国では税関は政府機関のため、簡単にコンタクトをとることが困難です。11185と11183はEMSの番号ですが、彼らによると税関に督促することはできないようですので様子を見ます。
