特に管理上の対策は、「人手による作業はミスが起こる」という前提で工程設計、異常時の処置を決めておくことが大切です。
また、作業者への教育・訓練・指導に際しては、作業指導のみならずその製・部品の機能やお客様の使われ方まで知ることが品質作り込みのキーになります。
不良が発生する職場・人の共通点
製・部品の構造、機能、使われ方を知っていますか？
何のための部品か？要求品質は何か？が作業者まで浸透されていない
お客の立場に立ったモノづくりがされていますか？
図面・初品段階の検討不足
In particular about treatment in management, it is important to fix what to do in the case of disorder on basis that "manual work by hand will cause of error".
In addition, regarding training, decipline, instruction for workers, it will be the points for improve quality not only to train them how to work but also to know our products' functions and how customers use our products and parts.
The common points of work places and persons in which defectives occur.
Do you know the composition, function and usage of our products?
Things "What is the purpose of the parts?" and "What is the quality needed?" are not penetrated into all workers.
Do you manufacture products on the view point of customers?
The lack of consideration at the time of drawings and initial products completed.
