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Uber now banned in Delhi, India for “misleading customers”

Uber is now banned in Delhi. Drivers found using the system will be fined, according to reports

US-based taxi-booking app Uber has today been blacklisted by India’s Delhi government for “misleading customers”, according to The Economic Times. This move comes after a woman in New Delhi, the capital, was reported to have been raped by an Uber driver on the job. The driver was said to be a repeat sex offender, who was jailed seven months for a rape charge. He was later acquitted after a private compromise had taken place between him and the victim, reported The Times of India. Additionally, according to The Indian Express, Uber had not conducted a proper background check.

Drivers found to be using Uber in Delhi can be issued a fine. The exact penalty is still unclear. In conversation with The Economic Times, Satish Mathur, Special Commissioner of Delhi Transport Department, said, “Right now, we have banned Uber as we came to know only after this incident about its services in Delhi. We too had to log on to the Internet to know how the company works.”

Mathur also said that the government will study how other e-hailing apps like Ola and Taxi-For-Sure work before it can come to a sensible decision.

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The company most recently raised US$1.2 billion at a valuation of US$40 billion to invest in Asia Pacific. Travis Kalanick, CEO, Uber, has also responded in a rare statement:

“What happened over the weekend in New Delhi is horrific. Our entire team’s hearts go out to the victim of this despicable crime. We will do everything, I repeat, everything to help bring this perpetrator to justice and to support the victim and her family in her recovery.
We will work with the government to establish clear background checks currently absent in their commercial transportation licensing programs. We will also partner closely with the groups who are leading the way on women’s safety here in New Delhi and around the country and invest in technology advances to help make New Delhi a safer city for women.”