qbey — Translations

１、ご返信ありがとうございます。
問題のあった商品のAは出品の取り下げをしました。
もう二度とAの商品の出品は致しません。
２、問題のあったAmazon.comのアカウントは再開されました。
Amazon.caでのアカウントも再開できないでしょうか？
私たちの販売している商品には問題ありません。
ご検討いただけますでしょうか？

1. Thank you for your reply. The problem product A has now been withdrawn from sale.
We will never sell this product A ever again.
2. The Amazon.com account that had issues has now re-opened.
May I politely ask for your kind consideration to re-open the account at Amazon.ca as well? (原文直訳は、Would it not be possible to re-open the account at Amazon.ca as well?）
The product that we are selling have no problems.
I would be grateful for your kind consideration.

ホームレスの問題は世界各国であり、減少を目指して政府の様々な取り組みが行われている。一番大事なのは今の現状から救うプロセルではなく現状から脱出させる手助けをする事だと強く思う。傷を負った人に手当をするのではなく、防止それが自立という事だ。自立は人それぞれ、人の数だけ形が違う。共通して言えるのは自立とは自らの力で生活を立てているという“自覚”と“誇り”ではないかと考える。私が日本にいた時、ホームレスが販売するbigissuueという雑誌がメディアで取り上げていたのを覚えている。

The issue of homeless exists in very country and there are various efforts made by its government to reduce the issue. The most important thing is to help these homeless people exit the current situation and not about finding the process to rescue them from their current situation. Helping them become independent is not about giving medical treatment to an injured, but to prevent any injuries. The form of being independent differs between each individual, and will have many types equivalent to the number of people. One thing that can be said in common, I think, is that being independent is about “self-awareness” and “pride” in one’s strength to make a living. I remember when I was in Japan, that a magazine called the Bigissue was pick up by the media.

改善案
１、今後は商品毎に商品の特性・ブランド・メーカー・包装方法・使用方法や説明書の有無などを必ず記載します。
すべてお客様のためです。

２、まず、配送方法も見直します。時間のかかる配送方法は避け、なるべくお客様が満足いただけるように航空便を使い発送致します。
そして、お客様がお求めになった商品と異なった商品は絶対に販売しません。
出品する際に専属の検品担当者を用意し動作確認もして販売致します。

Improvement Plan

1. From now on we will always indicate the availability of any product description, information on the brand, manufacturer, how it is packaged, how to use the product and instructions.
2. Firstly, we will review our shipment measures. In order to have our customers be satisfied as much as possible, we will avoid time consuming shipment measures and will use air couriers to make the quickest delivery possible. Also, we will never sell any products that has not been bought by the customer. When sending our product to the exhibition, we will allocate our exclusive inspector who will check and confirm the product’s operation when selling.