Notice of Conyac Termination ( Updated on November 25)

kreissna_27 (kreissna_27)

ID Verified
About 2 years ago Male 20s
Indonesia
Indonesian (Native) English Malay
Gaming
40 hours / week
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My name is Kresna Raka Pramana, currently I am 26 year old. I graduated from Universitas Semarang in Febuary 2019. My major was Computer Engineering.
For the past year I've been working in Teleperformance Indonesia. I was a Custommer Success Specialist agent. My job is to resolve complaints asked by customers (driver partners & customers) by providing solutions in accordance with applicable policies. I worked in teleperformance from October 2019 to June 2021. When I worked in teleperformance I was given the responsibility to be a digital agent for email, outbound calls, and live chat, with occasional assistance on inbound call services. And then here in Transcosmos Indonesia, I was a telesales agent. I was responsible for making cold calls to potential customers to sign up for the product. I handled the registrations of new merchants, that includes screening of their documents and follow up the not complete registration data, through calls, email, and Whatsapp Chat.

Expertise

Skill Experience
Word 1–3 years
PowerPoint 1–3 years
Editing 1–3 years
Industrial translation 1–3 years
Data input / Typing 1–3 years
Telephone support 1–3 years
Mail correspondence 1–3 years
Transcription / Posting 1–3 years
Voice actor 1–3 years
Photographer 1–3 years

Work Experience

Term Company Department
2021/10 - 2022/11 Transcosmos Indonesia Outsourcing
2019/10 - 2021/6 Teleperformance Indonesia Outsourcing

Education

Term Institution
2014/9 - 2019/2 Semarang University

Specialties

Language Pair Area of Specialty Experience Description Example Translations
English → Indonesian Gaming 10–15 years View Examples

Work History

LEVEL & LANGUAGE PAIR Market Projects
(Completed / In Progress)
Standard Requests
(Translation Jobs / Total Words Translated)
Light Requests
(Translation Jobs / Total Words Translated)
Starter English ≫ Indonesian 0 0  / 0 0  / 0
Starter Indonesian ≫ English 0 0  / 0 0  / 0
Starter Malay ≫ English 0 0  / 0 0  / 0
Starter English ≫ Malay 0 0  / 0 0  / 0
Starter Malay ≫ Indonesian 0 0  / 0 0  / 0
Starter Indonesian ≫ Malay 0 0  / 0 0  / 0