Translator Reviews ( Japanese → English )
Rating: 51 / 0 Reviews / 06 Feb 2016 at 23:57
[deleted user]
51
Japanese
拝啓
こちらのオーダーはMulti-Channel Fulfillment Order サービスを
使って1月20日にお届けしています。
しかしバイヤーは商品を受け取っていないとクレームを入れています。
履歴を確認していただければ商品を確かに届けているのが分かります。
この場合の対処法はどうすればよいでしょうか?
もしくはMulti-Channel Fulfillment Orderの配送ミスはありえますか?
English
How do you do?
This order has been delivered on January 20th using Multi-Channel Fulfillment Order service.
But the buyer claims that he didn't recieved it.
You can see that the item was delivered for sure by checking the order history.
What should I do?
Or is there any possibility that it was actually caused by Multi Fulfillment Order's shipping mistake?