Conyac: Translator Reviews ( Japanese → English )

writerlake 50

Japanese

ご連絡ありがとうございます。
写真を確認させていただきました。私たちは配送業者に補償請求を行いますので、配送業者に確認が取れるまで商品を保管していただく事は可能でしょうか？
また、あなたは返金か新しい商品の再発送を選択する事ができます。
あなたのご希望を教えていただけますか？ご連絡お待ちしております。

English

Thank you for contacting us.

I have checked the picture. We are going to make a compensation claim to the delivery company. Is it possible to keep the product until we receive a confirmation from the delivery company?
Yet, you may choose the refund or reshipment of the product.
Could you let us know which option you prefer? I look forward to hearing from you.

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Translator Reviews ( Japanese → English )