Translator Reviews ( Japanese → English )

Japanese

商品到着致しましたが、外箱・内箱共に破損し、仕切りも無く保護も無くむき出しのままで内容物全てが傷だらけの状態でした。
新品との事で落札させて頂きましたが、届いた現物は中古品でした。
誠意ある対応をお願いいたします。

English

Although I have received item, the entire package, both outer and inner boxes, are highly damaged.

Since the items were not properly placed with partition nor wrapped with any protection, they got many scratches on the process of transportaion.

Furthermore, Items I received are pre-owned, not new as described.

I hope you could offer reasonable option for this matter.