Translator Reviews ( Japanese → English )

Additional info: 購入していただいた商品の発売日が延期になったことをお知らせするメールです。延期になるのが2度目なので、なるべく丁寧な感じでお詫びもしつつどうするかを聞きたいです。よろしくお願いします。

Japanese

購入していただいた商品ですが、発売日が再度延期との連絡がありました。
変更になった発売日はX月X日です。

メーカーの、発売日延期の告知ページのURLはこちらです。
http://—
該当商品のところに印をつけた画像も添付します。

これによると、クリスマスまでにお届けすることは不可能となってしまいます。
発売日がこんなに延期になることはめずらしく、私どもも大変困惑しています。

発売日までお待ちいただけますか？
それとも、もし返金をお望みの場合は全額返金いたしますのでお知らせください。

English

With regards to the　item　you　have　purchased,　we　have　just　learned　that　the　launch　date　has　been　pushed　back　once　again. The new launch date is X(Month) X(Date).

The URL for the manufacturer’s page notifying of the delayed launch date is below:
http://—
I have also attached an image with a mark indicating the relevant product.

According to this information, it is now impossible to deliver the item by Christmas. It is rare that the launch date is delayed in this way so we are also very confused by this situation.

Will you be able to wait until the launch date?
Or, if you would prefer to receive a refund, we are willing to offer a full refund. Please advise how you would like to proceed.

Reviews ( 1 )

fujisawa_2014 rated this translation result as ★★★★ 25 Nov 2014 at 18:37

original
With regards to the　item　you　have　purchased,　we　have　just　learned　that　the　launch　date　has　been　pushed　back　once　again. The new launch date is X(Month) X(Date).

The URL for the manufacturer’s page notifying of the delayed launch date is below:
http://—
I have also attached an image with a mark indicating the relevant product.

According to this information, it is now impossible to deliver the item by Christmas. It is rare that the launch date is delayed in this way so we are also very confused by this situation.

Will you be able to wait until the launch date?
Or, if you would prefer to receive a refund, we are willing to offer a full refund. Please advise how you would like to proceed.

corrected
With regards to the　item　you　have　purchased,　we　have　just　learned　that　the　launch　date　has　been　pushed　back　once　again. The new launch date is X(Month) X(Date).

The URL for the manufacturer’s page notifying of the delayed launch date is below:
http://—
I have also attached an image with a mark indicating the relevant product.

According to this information, it is now impossible to deliver the item by Christmas. It is rare that the launch date is delayed in this way so we are also very confused by this situation.

Will you be able to wait until the launch date?
Or, if you would prefer to receive a refund, we are willing to offer a full refund. Please advise us on how you would like to proceed.