Translator Reviews ( Japanese → English )

Japanese

11月に入ってからamazon EUのセラーアカウントにログインできなくなった。
IDもPWも変更した覚えはない。私のセラーアカウントはサスペンドされているが、購入者の問い合わせの対応はしなければならない。資金もホールドされたままである。
しかし、メールなども一切こなくなり、どうなっているのか全くわからない状況である。どうしたらログインできるようになるのか。
一度メールしたが、全く連絡が来ない。

English

Since the beginning of November, I can't log into my seller's account on Amazon EU.
I changed neither my ID nor my password. Although I acknowledge that my seller's account is suspended, I have to respond to messages from buyers. The fund is been on hold as well.
However, I don't know what is going on as I haven't received any e-mails. I wonder how I can log in.
I contacted them but haven't received any response.

Reviews ( 2 )

cielo_translation rated this translation result as ★★★★★ 07 Nov 2014 at 23:08

original
Since the beginning of November, I can't log into my seller's account on Amazon EU.
I changed neither my ID nor my password. Although I acknowledge that my seller's account is suspended, I have to respond to messages from buyers. The fund is been on hold as well.
However, I don't know what is going on as I haven't received any e-mails. I wonder how I can log in.
I contacted them but haven't received any response.

corrected
Since the beginning of November, I can't log into my seller's account on Amazon EU.
I changed neither my ID nor my password. Although I acknowledge that my seller's account is suspended, I have to respond to messages from buyers. The fund is on hold as well.
However, I don't know what is going on as I haven't received any e-mails. I wonder how I can log in.
I contacted them once but haven't received any response.

susumu-fukuhara rated this translation result as ★★★★★ 29 Nov 2014 at 09:51

original
Since the beginning of November, I can't log into my seller's account on Amazon EU.
I changed neither my ID nor my password. Although I acknowledge that my seller's account is suspended, I have to respond to messages from buyers. The fund is been on hold as well.
However, I don't know what is going on as I haven't received any e-mails. I wonder how I can log in.
I contacted them but haven't received any response.

corrected
Since the beginning of November, I can't log into my seller's account on Amazon EU.
I changed neither my ID nor my password. Although I acknowledge that my seller's account is suspended, I have to respond to messages from our buyers. The fund has been on hold as well.
However, I don't know what is going on as I haven't received any e-mails. I wonder how I can log in.
I contacted them once but haven't received any response.

細かいミスはありますが原文に忠実に訳しているのが好感がもてます。