Translator Reviews ( Japanese → English )

Japanese

私はHSBCに口座を持っています。

先日、日本でHSBCに対応したATMから資金の引き出しをしようとしたところ、できませんでした。
私の口座は現在はATM引き出し不能の状態なのでしょうか？

インターネットバンキングから新しいセキュリティーデバイスの更新手続きも終了し、
残高も確認できるので、口座が凍結しているわけではないと思います。
ATMの引き出しだけ制限されることもあるのでしょうか？

もし、その場合はどのように制限を解除すればよいのか教えて下さい。

English

I own a bank account of HSBC.

A few days ago when I tried to withdraw money from an ATM, which provided HSBC service, it did not work.
Is it possible, that I cannot withdraw money from ATMs at the moment?

I was able to finish the procedure of changing to a new security device via internet banking and I as well was able to check my balance, which made me come to the conclusion, that my bank account was not frozen.
Could it be, that only withdrawing money from ATMs is restricted for me?

If so, I would like to inquire how to release this restriction.

Reviews ( 1 )

fujisawa_2014 rated this translation result as ★★★★ 02 Oct 2014 at 19:42

original
I own a bank account of HSBC.

A few days ago when I tried to withdraw money from an ATM, which provided HSBC service, it did not work.
Is it possible, that I cannot withdraw money from ATMs at the moment?

I was able to finish the procedure of changing to a new security device via internet banking and I as well was able to check my balance, which made me come to the conclusion, that my bank account was not frozen.
Could it be, that only withdrawing money from ATMs is restricted for me?

If so, I would like to inquire how to release this restriction.

corrected
I own a bank account of HSBC.

A few days ago when I tried to withdraw money from an ATM, which provided HSBC service, it did not work.
Is it possible, that I cannot withdraw money from ATMs at the moment?

I was able to finish the procedure of changing to a new security device via internet banking and I as well was able to check my balance, which made me come to the conclusion that my bank account was not frozen.
Could it be, that only withdrawing money from ATMs is restricted for me?

If so, I would like to inquire how to release this restriction.