Translator Reviews ( Japanese → English )

Japanese

商品の返送もしない、こちらにダメージの画像も送らない。
保険の申請もしない、パッケージは紛失した。
こちらはどうしようもありません。

本当に壊れているのであれば、ちゃんと返金します。
商品を送り返すのは当然ではないでしょうか？
返送料はこちらの負担です。
未解決の状態でのネガティブフィードバックには納得がいきません。

商品は届いた、壊れていた、証明は何もしない。
それで返金はいかがなものでしょうか？

English

You don't return the item, don't even send us the image of the damage. You don't apply for an insurance, lost your package. Sorry, we can't do anything.

If it's really broken, we will refund. Isn't it natural to send back the item? We will pay the shipping fee. We don't get why you're writing a negative feedback even if it's not determined.

You got the item, it was broken, but you don't wen proof it.
How can we pay you back?

Reviews ( 1 )

[deleted user] rated this translation result as ★★ 29 Apr 2014 at 10:05

original
You don't return the item, don't even send us the image of the damage. You don't apply for an insurance, lost your package. Sorry, we can't do anything.

If it's really broken, we will refund. Isn't it natural to send back the item? We will pay the shipping fee. We don't get why you're writing a negative feedback even if it's not determined.

You got the item, it was broken, but you don't wen proof it.
How can we pay you back?

corrected
You don't return the item, don't even send us the image of the damage. You don't file an insurance claim, lost your package. Sorry, we can't do anything.

If it's really broken, we will refund. Isn't it natural to send back the item? We will pay the shipping fee. We don't understand why you wrote negative feedback even if it's not determined [what is not determined?].

You received the item, it was broken, but you don't wen proof it [not sure what this means].
How can we issue you a refund?