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[Translation from Japanese to English ] The day before yesterday, A customer who bought "WRAP" sent us a claim. The c...

Original Texts
一昨日、「WRAP」を購入した客からクレームが来た。「リモコンが作動しない」というクレームです。商品が手元にあり、作動チェックしたが、2個のリモコンともに作動しない。。請求書番号PO#010416の製品です。これで2週連続してクレームが来た。20分の１の確率、5%の確率で不良品が発生する。中国製なら許されるが、米国製では許されない数字です。日本では不良品を忌み嫌います。私の店の信頼はがた落ちです。もっとあなた方は生産管理を努力すべきです。これ以上の不良品は勘弁してほしい。
kohashi
Translated by kohashi
Two days ago, I received a complains from a buyer of "Wrap." The complains was that remote controllers did not work. I have two of them with me now and they really do not work when I checked if they would be activated. They are items with PO#010416. I have receive the same complains during this two consecutive weeks. We have the defected products one in twenty that is with 5% of probability. If they were made in China it would be permissive but they are made in USA and this odd could not be let go. Japanese hate defected products. The credibility of my shop is going down significantly. You must do much better job on quality assurance. We will not take this kind of defect any more.
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Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
13 minutes
Freelancer
kohashi kohashi
Starter
米国10年、オランダ2年、英国3年駐在。製薬業界出身。
Contact

Other Translations From Japanese To English Are Made Public

I understand the condition of the record and the shipping cost to Japan with tracking number/signature. Additionally, I would like to see the condition of both sides of the record jacket and record label. Please kindly email me some pictures in which I can see them. My email address is 〇〇〇. I will proceed with the purchase once I have checked them. Thank you.
Japanese → English
I was thinking of asking courier A or B to pick-up the items. When they make the pick-up, would documents like 〇〇 be necessary?
Japanese → English
I made 2 shipping requests on July 12, but they're still not shipped. I'm paying for the "Urgent Handling" SHIP REQUEST ID I think the shipping is delayed due to coronavirus, but I'd like to know when the shipping will be possible?
Japanese → English
Many thanks for your continued support. We will get back to you about this as soon as we can. Incidentally, the person in charge has been changed to MS 〇〇, so please expect a reply from them. Thank you.
Japanese → English

kohashi's Public Translations

Let me Introduce soma foods that originated in Hiroshima

People imagine Okonomiyaki first when they hear Hiroshima.
There are more than 1,600 Okonomiyaki restaurants in Hiroshima Prefecture, and it has been popular since my childhood.
It is also popular with tourists from all over Japan and overseas.

Onomichi Ramen
Ramen from Onomichi, Hiroshima.
The soy sauce-flavored soup is popular as a souvenir also.

It is an oyster
Oyster farming is popular in Hiroshima also as it is facing the sea.
Oysters are sometimes served in the school lunch as curry too.
Japanese → English
If you're still interested in selling it to me, I am sure we can send money via Wise. Once I transfer the money through wise, you will receive an email from wise. All you have to do is proceed with the instrutions received as per this email. Would you like to consider using wise?
Japanese → English
1. Real estate brokerage business
In Hong Kong, our partnering company is the contact point to attract potential customers of purchasing real estate in Japan.
At the same time, we are planning to open a liaison office in Hong Kong if we can expect customers in a stable manner.
On the other hand, in Japan, T-CROSS Co., Ltd. serves as a point of contact, providing support for entering the Greater China region and Hong Kong and for searching for potential customers for real estate.
Target annual sales is one million USD.

2. Identifying producers of products and materials, and representing the purchasing
Representing a Japanese company, we search and identify suitable producers of raw materials and product providers focusing on Asia, and also act as a representative of their purchasing.
As for the background of our business, the sales amount of online sales in Japan is increasing year by year,
Japanese → English
Sorry to keep you waiting.
It took a long time to prepare the related materials and arrange for a translation specialist.
As for the proof of address
1. Office utility invoice (electricity bill)
2, Official transcript as Af limited Japan branch
I will send it here.
Also, as the traveling to and from Hong Kong will be resumed shortly since the impact of the COVID has disappeared,, we are planning to rent an office in Hong Kong.
Although, the accounting firm has received a notice of account closure, we understand the deadline this this week as per the email I received on the 25th.
Japanese → English