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  4. Hello. The not arrived item has be...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. The not arrived item has been in an investigation. What we would...

Original Texts
こんにちは

アイテム不着の件ですが調査中です。

お伺いしたいのですが、強く返金を求めているのは、税関から連絡を受けてませんか？

イーベイの規約でthe onus on clearing thru Customs is the Buyersです。

禁輸品に該当の場合、返送の手続きをお取りください。

当社、規定の　実質、送料と手数料を引いて返金します。

紛失などで、あなたに責任が無いと認められる場合、全額返金します。

調査回答書が届くまで待って欲しい

よろしくお願いします。









albanana
Translated by albanana
Hello.
We are under investigation of the non delivery Item.

I would like to ask you that have you got any contact from custom about your request for rapidly refund?

It is the onus on clearing thru Customs is Buyers by eBay agreement.

If it is applicable of embargo goods, please take the procedure of refund.

We will refund deducting the service charge and our default practical sending fee.
In case of loss or any cause that we admit that you are not responsible of, we will pay full refund.
Please wait for survey response form.
Thank you for your corporation.

Result of Translation in Conyac

Number of Characters of Requests:
229letters
Translation Language
Japanese → English
Translation Fee
$20.61
Translation Time
34 minutes
Freelancer
albanana albanana
Starter
こんにちは。よろしくお願いします★

Other Translations From Japanese To English Are Made Public

Our store has done more than 1000 transactions in one year but this is the first case where a damaged CD was delivered. In order to prevent delivery accidents from happening our store has asked the US to conduct a discreet investigation. We will be sending you necessary documents where the investigator might be asking you questions again. The following are the things we ask you to do. 1...
Japanese → English
Please tell me more about the vinyl's condition. Is there any scratch that can be felt with a finger? Any other defect that may cause noise?
Japanese → English
To sell your items, is it possible to used company-A's item images? It is grateful to be able to have without Company-A logo. If I can have the item image, item shooting can be omitted and purchase as many item as possible from you firm. If you have any rules for the usage of the photos, we sure to keep them. Please think about positively.
Japanese → English
About refund and returning an item 1. How to return it(Please tell me in detail since I have not sent an item abroad). 2. I charge you the fee required for appraisal of jewelry. (It is about 30 dollars.) 3. I charge you the shipping charge required for returning it. I will charge you the amount of the item, money for returning it and fee of appraising the jewelry above. Please let m...
Japanese → English

albanana's Public Translations

Thank you for contacting us.

Thank you for letting me know about the mistake for previous delivery charge. I truly appreciate your kindness and honest correspondence.

I made payment at PayPal for the order. If I have overpaid, you could take it away from next charge.
How much would that be?
Japanese → English
We have strongly recommended your products to our customer. But your shipment is behind schedule so customers have to wait and sometimes it could be cancelled. I would like to convince the customers so would you give me the reason for delays? And I would like to know the estimated time for shipping of current orders.

I have ordered one large number of products and some of the product separately but would you send them all together ?

The product page is gone. I tried ordering this product below but now I can't find page itself. If I still like to place the order, what should I do?
Japanese → English
I finally would be able to go to the lesson on Oct 1st. And It may sounds sudden but I am thinking about quitting the English class after October. I surely have enjoyed the events and classes but It is hard to keep up with my paychecks. You are my teacher and also a friend. I will be glad if you keep in touch from now on. I will keep the English lesson in hotel of course.
I want to save as much money as I can so I decided to quit the English class. 8500 yen for a month is expensive to me after all.
Japanese → English
If you prefer to change it to leather label, it would be only ○○？
Of you would prefer to change all include with ○○？

Also, we received the order for 2 pieces of the product.
We will make the order form so please conform it.
In addition, we would like to order a XL to check the size of it if you don't mind.
We will order 2 pieces of size M so it would be fit in 2 cardboard boxes.
I am sorry for rushing but will it be possible to prepare the products in the order form as priority? We will be able to start process after that. Thank you.
Japanese → English