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[Translation from Japanese to English ] Our company confirmed and just as you had pointed out, the delivery date and ...

Original Texts
ご指摘の通り、弊社で確認しましたところ、記載されている配送日時と実際の配送日時が大きく間違っていることがわかりました。

ご不快な思いをさせてしまい大変申し訳ございません。

スタッフ一同反省をし、今後このようなことがないよう業務を改善させて頂きます。

ご指摘ありがとうございました。
brandon-blaisdell
Translated by brandon-blaisdell
Our company confirmed and just as you had pointed out, the delivery date and time that we had recorded and the actual delivery date and time were completely different.

We deeply regret the negative impact this has had on you.

All of our staff are reflecting upon our error and we have put policies in place so that this will never happen again.

Thank you for showing us the error.
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Result of Translation in Conyac

Number of Characters of Requests:
137letters
Translation Language
Japanese → English
Translation Fee
$12.33
Translation Time
8 minutes
Freelancer
brandon-blaisdell brandon-blaisdell
Starter (High)
Hello! My name is Brandon and I am 1/4 Japanese. I've been reading, writing, ...
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Other Translations From Japanese To English Are Made Public

Hello, Thanks for your message. I understood about the above schedule. After loading the containers, please contact me with the container no. invoice and packing list. Thank you,
Japanese → English
As tape is attached at the woodblock print directly, it is rated lower than I am thinking. Would you return it?
Japanese → English
Did you cut your hair?
Japanese → English
Have you shipped the cargo? I haven't the BL, and can you tell me the status, please? I have trouble because I can't track the shipment and prepare for the import customs clearance without the BL. Nowadays, Chinese customers are in a hurry very much. I appreciate that you would contact me immediately.
Japanese → English

brandon-blaisdell's Public Translations

Understood.
I will have someone prepare the response on my side.
I will send the email to your email.
We well bear the costs for the entirety of the expnses incurred.

Also, we are now unable to sell from our shop due to restrictions caused by you.
It's so bad that my family won't be able to eat this month.
We are in dire straits.
Thankfully, we've received a massive outpouring of support from other buyers who have displayed our merchandise.
Currently we are in the midst of working out a solution with ebay, but that has been a direct effect of your case.
Please, lend us your help.

At this rate we are not able to sell a single thing.
We definitely need your help given the curren situation.
Japanese → English
Thank you for the reply.


I understand the 3 points you mentioned previously.
I will let you know about the shipping fees tomorrow.
Is it necessary to prevent the paper included with the packaging from losing its shape?
If we are able to fold it, the shipping fee will be a little cheaper.
Please tell us your preference for the packaging.

I believe that the price is on the more affordable side.
If you do have a request however, let us know your opinion and we will consider it.
Even if it is sold on eBay, I think it will make a profit.
Japanese → English
You ordered a 2-piece, 2-wearable suit.
Please thoroughly check your order form.
On both it is recorded as "2 piece suit".
Number 2 was sent as a 1 piece.
Please make the necessary corrections immediately.

I traveled 70 km out of my way to DHL's office to pick up the package on the 11th.
They told me the date of delivery would be the 12th.

Please send the Monster jacket immediately.
Japanese → English
When I heard you still had stock I breathed a sigh of relief.
Since my friend doesn't have a Paypal account, I was asked to buy on their behalf.
Once I get the money from my friend for the merchandise, I'll transfer the merchandise amount (834€) into your Paypal account.
I'm probably not going to get the payment till the middle of next week, so please wait till then.
The thing is, my friend REALLY wants these clothes and your store is the only one that has a size 44.
We're not trying to scam you or anything and we promise to pay. If it's possible, please set it aside for us.
Also, once payment is complete I'd like you to ship it to my address. Once I get it, I'll immediately give it to my friend!
Japanese → English

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