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[Translation from Japanese to English ] Our company confirmed and just as you had pointed out, the delivery date and ...

Original Texts
ご指摘の通り、弊社で確認しましたところ、記載されている配送日時と実際の配送日時が大きく間違っていることがわかりました。

ご不快な思いをさせてしまい大変申し訳ございません。

スタッフ一同反省をし、今後このようなことがないよう業務を改善させて頂きます。

ご指摘ありがとうございました。
brandon-blaisdell
Translated by brandon-blaisdell
Our company confirmed and just as you had pointed out, the delivery date and time that we had recorded and the actual delivery date and time were completely different.

We deeply regret the negative impact this has had on you.

All of our staff are reflecting upon our error and we have put policies in place so that this will never happen again.

Thank you for showing us the error.
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Result of Translation in Conyac

Number of Characters of Requests:
137letters
Translation Language
Japanese → English
Translation Fee
$12.33
Translation Time
8 minutes
Freelancer
brandon-blaisdell brandon-blaisdell
Starter (High)
Hello! My name is Brandon and I am 1/4 Japanese. I've been reading, writing, ...
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Other Translations From Japanese To English Are Made Public

As for remaining 1000 pieces, you can send them any time since I am running out of the inventory. I am sorry to change repeatedly, but may I ask you to send them immediately? Finally export is getting settled, and I have a space in the room. I am going to move to the new house in February. As I can probably rent a warehouse in the new place to where I move, I will have 2000 to 3000 invent...
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Thank you for your email the other day. This time, I will be guiding you about the kindergarten tuition fee discount and other types of discounts. Please do consider enrollment after checking the below. [Tuition fee discounts] Discounts: Tuition fee 50% reduction 97,200yen→48,600yen Requirements: - Those enrolling by April 1, 2019 (including the day itself) - Only those who have rece...
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I forgot the room number of my address so the confirmation by the addressee is not completed. I can't change and gray out it either. I asked for help in changing the address but nothing has changed after 3 days. What should I do? Hoping for your kind response.
Japanese → English

brandon-blaisdell's Public Translations

Understood.
I will have someone prepare the response on my side.
I will send the email to your email.
We well bear the costs for the entirety of the expnses incurred.

Also, we are now unable to sell from our shop due to restrictions caused by you.
It's so bad that my family won't be able to eat this month.
We are in dire straits.
Thankfully, we've received a massive outpouring of support from other buyers who have displayed our merchandise.
Currently we are in the midst of working out a solution with ebay, but that has been a direct effect of your case.
Please, lend us your help.

At this rate we are not able to sell a single thing.
We definitely need your help given the curren situation.
Japanese → English
Thank you for the reply.


I understand the 3 points you mentioned previously.
I will let you know about the shipping fees tomorrow.
Is it necessary to prevent the paper included with the packaging from losing its shape?
If we are able to fold it, the shipping fee will be a little cheaper.
Please tell us your preference for the packaging.

I believe that the price is on the more affordable side.
If you do have a request however, let us know your opinion and we will consider it.
Even if it is sold on eBay, I think it will make a profit.
Japanese → English
You ordered a 2-piece, 2-wearable suit.
Please thoroughly check your order form.
On both it is recorded as "2 piece suit".
Number 2 was sent as a 1 piece.
Please make the necessary corrections immediately.

I traveled 70 km out of my way to DHL's office to pick up the package on the 11th.
They told me the date of delivery would be the 12th.

Please send the Monster jacket immediately.
Japanese → English
When I heard you still had stock I breathed a sigh of relief.
Since my friend doesn't have a Paypal account, I was asked to buy on their behalf.
Once I get the money from my friend for the merchandise, I'll transfer the merchandise amount (834€) into your Paypal account.
I'm probably not going to get the payment till the middle of next week, so please wait till then.
The thing is, my friend REALLY wants these clothes and your store is the only one that has a size 44.
We're not trying to scam you or anything and we promise to pay. If it's possible, please set it aside for us.
Also, once payment is complete I'd like you to ship it to my address. Once I get it, I'll immediately give it to my friend!
Japanese → English

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