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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Why do I have to return the item? Why do I have to pay for the return shippi...

Original Texts
なぜ商品を返品しなければいけないのですか？
また返品する際の送料は私が負担しなければいけないのですか？
送料は大変高額になります。
返品をしてさらに一部のご返金しかないのであれば私は大変大きな損害になります。
修理業者は輸送中の事故ではなく元々の不良と言ってました。
コンデンサーの液漏れ、断線、コンデンサーは焼き付いてました。
最初から壊れていたとしか思えないです。
全額返金が無理なのであれば一部ご返金下さい。
200ドルのご返金を希望します。
話が進まない場合はPAYPALに話をします。

cielo_translation
Translated by cielo_translation
Why do I have to return the goods?
And why do I have to cover the return postage?
The postage will be quite expensive.
If I had to return the goods and receive only a partial refund, I will lose a lot of money.
According to the repair shop, it is a defective piece, rather than the damage being caused during transportation.
The condenser is leaking, the wire is disconnected, and the condenser is burnt.
I have to say it was damaged before you shipped it out.
If you cannot give me a full refund, please give me a partial refund.
I request that you pay back $200.00.
If there is no progress in the negotiation, I will talk to PayPal.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
13 minutes
Freelancer
cielo_translation cielo_translation
Senior
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Other Translations From Japanese To English Are Made Public

I am very sorry for this time. I sell Japanese audio and vintage camera. Because I exhibit the items to Ebay after a long time, I forget the rule what I cannot cancel after 12 hours of the end. Therefore, I couldn't cancel the exhibition. This item was very expensive when I purchased and I cannot give it with this accepted price. It is 100% my mistake. I will give the shipping charge back...
Japanese → English
Thank you for your contact. We accept your cancelation of the trip. We feel sorry for you not being able to come to Japan. We wish the Covid-19 will reduce quickly. We would like to meet you again in the future. As for one person's cancelation, we will inquire the site firm. You may have the money returned. If you have a car please come here but not to the station. It is a free parking...
Japanese → English
1. There is no reason for me to lower the price. Other sellers have lowered their prices so I followed and matched their prices. Can you let me order from you at discounted prices in the future too? If you will let me order I want to build a good relationship with you as a business partner so I will adjust the price to 2750 yen. 2. Just as you wanted, I adjusted the price to 2750 yen. I w...
Japanese → English
Have you shipped the cargo? I haven't the BL, and can you tell me the status, please? I have trouble because I can't track the shipment and prepare for the import customs clearance without the BL. Nowadays, Chinese customers are in a hurry very much. I appreciate that you would contact me immediately.
Japanese → English

cielo_translation's Public Translations

I apologize for the misunderstanding caused by my poor English ability. What I wanted to say first was that the order#3246794 and order#3249912 should not be shipped together. Because of the feature of "night-vision" products they will probably be caught up in customs, therefore, I want you to ship them separately. Since you say order#3246794 is already shipped on May 27th, could you please ship order#3249912 on June 2nd? Thank you in advance.
Japanese → English
Hello.
My name is ●●.
The name of the shop is ●●.
My account address is ●●.
I can't speak English, so I have a letter in front of me today while I talk to you over the phone.
Please listen.
If you have any questions or requests, please write to my account address.
I have a requst for you.
Japanese → English
SPACE SHOWER TV Plus "TOKYO GIRLS' STYLE Special"
Japanese → English
Thank you for your continued support.

Thank you for resending the invoice.
However, I think the total amount for the 6th and 21st is €409,90, and it seems like the order placed on the 20th is not included.

Since I do not have the invoice number, kindly check the image I have attached.

Would you kindly resend me an invoice with the total amount of the orders placed on the 6th, 20th, and the 21st? Thank you.

Best regards
Japanese → English