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  4. Thank you for contacting us. I have ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for contacting us. I have confirmed the tracking number. The pack...

Original Texts
ご連絡ありがとうございます。
追跡番号を確認しました。
6/6にご自宅に届けて不在の為6/20まで配送業者に保管されていたようです。
6/21に保管期間満了で差出人へ返送中のようです。
私はあなたに商品が届かなくてとても残念です。
商品は再配送（送料無料）と全額返金のどちらかを選んで頂ければ対応致します。
どうぞよろしくお願いします。
良い一日を！

naoya0111
Translated by naoya0111
Thank you for contacting us.
I have confirmed the tracking number.
The package had been kept by the carrier until 6/20 as no one was home when the package was delivered on 6/6.
The package is currently being shipped back to the sender because the storage period was over on 6/21.
I'm so sorry to hear that the package wasn't delivered to you.
I can do either (1) reship the package again at no cost. or (2) give you a full refund.
Please let me know how you would like me to handle this issue.
Have a wonderful day !

Result of Translation in Conyac

Number of Characters of Requests:
168letters
Translation Language
Japanese → English
Translation Fee
$15.12
Translation Time
16 minutes
Freelancer
naoya0111 naoya0111
Starter
日本在住しています。北米に４年滞在、勤務歴があります。
翻訳は英日、日英の両方可能です。

このサイトを通じて自分自身の翻訳技術の向上、またネットワ...

Other Translations From Japanese To English Are Made Public

My US account was suspended about a week ago. I have two American account that Amazon already officially acknowledged. The suspended one is the second US account. The next day, the first and second Mexico accounts were also suspended. The suspension in 2017 was because I sold a Lego product that infringed on trademark rights. That account was closed without having the suspension lifted. ...
Japanese → English
This item is the one whose purchase is to supplement good taste protein. It is an item that only our company that is a traditional company as a manufacturer of food could realize. Its attractiveness is that you will be satisfied with its taste and nutrition is well balanced. Our project department is a group of specialists of nutrition. The ratio of the nutrition has been calculated sufficien...
Japanese → English
Thank you for arranging the shipment of the trekking pole sample. The delivery address is as below. Please send us your bank account, we will pay for the sample and shipping cost. Also, if you are going to send it by FeDex, please use the following account number. It will be more convenient for you to ship.
Japanese → English
Have you confirmed the shipping cost to Japan? I am sure we will have to pay more than 〇〇 dollars even though we may be sending a small package. Please hurry to let me know the cost as soon as you get it. I will pay you immediately via PayPal.
Japanese → English

naoya0111's Public Translations

Thank you for your inquiry.

Here is the current situation of the product.

The product you shipped arrived at Haneda airport in Japan yesterday.

It will arrive at our shop tomorrow or day after tomorrow.

After receiving the product, we will check the product, and then ask the manufacturer to repair it.

It will take about 10 ~ 14 days after we asked the manufacturer to repair it.

We will contact you again once we receive the product.

We truly apologize for this inconvenience and thank you for your patience.
Japanese → English
We apologize for this problem.

We have just been told by the　warehouse dealer that the item you purchased would come in our store in May.
This is our fault.
For this inconvenience, we will give you the full refund, and also let you know first.

Of course, we will give you a discount price. Thank you for your understanding.

Again we deeply apologize for this inconvenience.
Japanese → English
１、質問に答えてもらっていませんので、もう一度言いますね。オークションの画像に写っているナイフを違うナイフと交換しましたか？なんだか、私が払ったナイフの在庫が無くて違う商品を送ってきた気がします。

２、ナイフの日本からの送料で150ドルも請求する人はいません。送料が必要な高価なナイフは私が払った20ドルかかりますが、多くの日本人のディーラーは送料無料で提供してくれます。特に購入したナイフを違うナイフに交換される可能性があるので他のナイフをあなたから購入する気は現在ありません。
English → Japanese
３、ほとんどのステッカーは剥がすことが出来るので、ステッカーが水を使えば剥がれるかどうかはもう全然気にしていません。気になって知りたいのは、最初に購入したナイフを他のナイフと交換したかです。

購入したナイフは受け取けりました。そのナイフは購入したナイフのオークションページにあったナイフとは違くような気がします。オークションページにあったナイフは、持ち手にステッカーはありません。それに現在あなたは全てのオークションの写真を変更してます。（証明するために元のページの写真も保存しています。）私が持っているナイフはオークションページにあった本当のナイフですか、それとも交換品ですか？
English → Japanese