Changes of Privacy Policy from February 9, 2013 edition

Changes
Before After
§1. User's personal information
All of the personal information Users entered will only be used by the Service for the following Services.
  1. To send e-mails or direct mails about special information for the User.
  2. To correspond with all the dispute or litigation.
  3. To investigate about the Service popularity and its usage for the purpose of making a statistical data to improve the Service.
  4. In the case of identity verification for the User support.
  5. To enrich the service contents.
Article 2 (Purpose of Use of User’s Personal information in The Service)
The Company shall not use a customer’s personal information, which has been obtained from the use of the Service, beyond the range of the purpose of use without his/her consent. The Company applies appropriate measures for the obtained personal information within the range of the following purposes:
  • (1) User’s identity verification
  • (2) Provision of the Service
  • (3) Billing of the usage fee, delinquency charges, etc.
  • (4) Various contacts related to the Service usage
  • (5) Validity confirmation of customer’s bank account number, credit card, etc. with regard to payments.
  • (6) Sales management
  • (7) Customization of the Service information and advertisement distribution along with a customer’s age, occupation, gender, hobby, etc.
  • (8) Quality enhancement and improvement of the Service
  • (9) Notification of the Service’s suspension, cancellation, and cancellation of contract
  • (10) Measures for violation against the Service’s terms of service and prevention of the relevant violations.
  • (11) The Service related notification such as the Company’s agreement, policy, etc.
  • (12) To correspond with all the dispute or litigation.
  • (13) Response to the Service related guidance, inquiries, etc.
  • (14) Temporary backup due to the Service delivery
  • (15) To send e-mails or direct mails about special information for the User.
  • (16) To investigate about the Service popularity and its usage environment for the purpose of making a statistical data to improve the Service.
  • (17) To carry out the purposes related to business set forth in the preceding items./li>
§2. Collection of Information
  1. As User register via the process, the Company can possess and access that User's personal information until the User resigns its membership.
  2. All the personal information that User provides to the Service will be entered by the User on the account registration page or collected from User's Twitter, Facebook, or Google account when User connect these account with Conyac system, or personal information entered by User or ID file (government issued ID with/without picture) uploaded by User for personal identification. As using this page, User's IP address, Cookie information, and archival record and all that information will automatically be sent by the User's web browser to our server. Furthermore, the company has no concern with the treatment of the credit card information and other information that the User enters at the time of purchasing the credits for the request of translation. That information is managed by Payapl (www.paypal.com) under its privacy policy.
  3. Though websites linked from the advertisement on the service, translation requests, or translation results may ask the Users enter their personal information or automatically collects their information, this privacy policy will not be applicable for those conducts on those websites.
Article 4 (Collection of Personal Information)
  1. As User registers via the process, the Company can possess and access that User's personal information until the User resigns its membership.
  2. In the event where personal information is obtained from means other than users’ use of the Service, Company shall notify or disclose its purpose of use in advance according to the Company’s procedure specified separately.
§3. Disclosure of Personal information
As a general situation, the Company does not disclose the personal information provided by the User. However, by way of exception, the Company may disclose the information in the following case;
  1. When Company is officially requested to disclose information by statute from court, police or any other public institutions with the equivalent authority.
  2. When Company recognizes the urgent necessity because of imminent danger to human life, body, property, or other rights and benefits.
  3. When Company recognizes it necessary to protect the right, property, or services of Company, User, and other third parties.
  4. When Company recognizes it necessary to disclose or share information in order to provide the service the User requests.
  5. When information is required by a contractor within the necessary scope to attain the purpose of services.
  6. When information is modified, or deleted from the service.
Article 9 (Disclosure/ Sharing of Personal Information)
  1. With regard to personal information among user information, Company shall not disclose or share it with a third party except for a case where the disclosure is authorized by the Personal Information Protection Law and other laws and regulations, or unless otherwise approved by users. However, by way of exception, the Company may disclose the information in the following case:
    • (1) When all or a part of the personal information is entrusted to a third party within a range required for attaining Company’s purpose of service.
    • (2) When personal information of the Service users is escrowed to payment system companies, credit companies, and banks, for the purpose of billing users the usage fee.
    • (3) Cases in which personal information is provided as a result of the succession of business in a merger or otherwise.
    • (4) When Company is officially requested to disclose information by statute from court, police or any other public institutions with the equivalent authority.
    • (5) For the purpose of providing the statistical information, when individual personal information is accumulated or analyzed, processed into a form to make the data unidentifiable of a certain individual, and disclose the statistic data.
§4. Rigid management system
  1. The Company applies appropriate measures for the protection of information transmitted to the site.
  2. All the information entered to the Service will be deleted in accordance with the resignation of the account.
  3. The Company takes a preventive action to the lost, theft, breakage, defacing, reveal, or unauthorized access from the outside and it takes corrective action to the trouble in the worst case.
Article 5 (Security Management)
  1. In order to prevent users information disclosure, loss, or damage, and protection of other users information, Company has taken necessary and appropriate measures for users information security management such as implementing the limited access to the personal information file, with a limited number of access right holders at minimum, recording access logs, introducing a security software for preventing the illegal access of outsiders, etc. In the case of entrustment to a third party of handling all or a part of personal information, Company shall enter into a Non-Disclosure Agreement, etc. based on the Policy with said third party, and shall conduct necessary and appropriate supervision in order to implement a safety management of personal information at the end of said third party.
§5. Correction of Personal Information
When User makes a request to correct or delete the content(s) regarding the inaccuracy in his or her personal information, Company will take proper action without delay within the scope necessary for the achievement of the purpose of use, except for cases in which special procedures are required by other provisions in the related law.
Article 10 (Disclosure/ Modification of Personal Information)
  1. When the user him/herself wishes in a written statement to disclose, modify, add, or delete the personal information s/he has provided, please send a request via postal mail by enclosing the copy of identity confirmation (in the case of request by a representative, please send the proof of appropriate representative) with the application form. In the case of written request of disclosure or request of notification of the purpose of use, we ask you to enclose postage of JPY 410, the same amount for the handling fee per request (tax inclusive; the actual cost of recorded delivery of a written response.)
  2. In the case of request based on the preceding article, when the requester’s identity is confirmed, Company shall disclose personal information within a reasonable range. Provided, however, that, this shall not apply in the case where Company is not otherwise responsible for the disclosure under the Personal Information Protection Law and other laws and regulation.
§8. Law Observation
The Company abides the act by the Japanese Ministry of Internal affairs and Communications the act by the Japanese Ministry of Internal affairs and Communications, The Company conducts with the continual improvement of the personal information protection management system.
Article 12 (Organization/ Structure)
  1. Having assigned Tohru Hashimoto, the director as the person in charge of personal information management, Company shall conduct appropriate management and continuous improvement of personal information.
  2. The Company abides the related act on personal information protection, the act by the Japanese Ministry of Internal affairs and Communications, etc. The Company conducts with the continual improvement of the personal information protection management system.
§9. Privacy Policy Modifications
Company may modify all or part of the Privacy Policy. In the event of significant changes to the Privacy Policy, it will be notified via this website. The Company can modify this privacy policy without notification to the User in advance.
Article 14 (Privacy Policy Modifications)
Company shall revise personal information handling related delivery status as appropriate, strive to improve on a constant basis, and may modify the Policy as needed without users’ agreement. With regard to the Policy after modification, except for the case stated by Company on a separate note, will become effective immediately after public announcement on Company’s website. However, upon conducting contents modification that may require users’ agreement, the Company shall gain users’ agreement according to Company’s procedure.
New additions
Article 1 (Definition of User’s Personal Information)
Article 3(Change of Purpose of Use)
Article 6 (Handling of E-mail Address)
Article 8 (External Services/ Links)
Article 13 (Exemption from Responsibility)
Article 15 (Other Notice)
Removed
§7. Security