As of 12:50 JST, we have successfully resolved the issue and have processed the payout to your PayPal account.

We apologize for any inconvenience caused. Thank you for your patience and understanding.

Best Regards,

Conyac Support


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Thank you always for using Conyac.


We apologize for the inconvenience and concern caused by the payout failure to your PayPal account.

We are currently investigating the cause of this failure and taking immediate action.


We are working to resolve the issue as soon as possible, but it may take several days to solve the matter and process the payout again.

As soon as we solve the problem, we will process the payout. Therefore, we kindly ask for your patience and understanding.


Please note that the payout to the bank account has been completed without any problems.


We apologize for the inconvenience and concerns that this may cause.

Best Regard,
Conyac Support