Yes, "1 years warranty for our all machine" and we also can give you a refund for the item, but you need to send the damage item back and bear the return shipping fee, it is suitable for all the buyers all over the world.
We have do our best to protact our custome benefits and we hope our custome can sonsider on our side.
If you want to exchage the item, please inquiry your country shipping carrier the fee, when we received your returned item, we will send you a new one togehter with your next purchase.
If you think the returning shipping fee is high, we also can send you a new one at a half price US$62.50 togehter with your next purchase.
Please tell us your favor resolve way.
Waiting for your early reply.
顧客の利益を守るよう全力つくしますので、お客様に信頼していただくたく思います。
商品の交換をお望みなら、あなたの国の輸送費用をお尋ねください。あなたから商品を受取りましたら、次の購入分と合わせて新しいものを合わせてお送りします。
返送費用が高いと感じるのでしたら、US$62.50 の半額にて新しいものを次の購入分と合わせて送ることもできます。
お好みの解決方法を連絡ください。
お返事をお待ちしています。