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kreissna_27's Profile
ID Verified
About 2 years ago
Indonesian
English
Malay
Gaming
40 hours / week
My name is Kresna Raka Pramana, currently I am 26 year old. I graduated from Universitas Semarang in Febuary 2019. My major was Computer Engineering.
For the past year I've been working in Teleperformance Indonesia. I was a Custommer Success Specialist agent. My job is to resolve complaints asked by customers (driver partners & customers) by providing solutions in accordance with applicable policies. I worked in teleperformance from October 2019 to June 2021. When I worked in teleperformance I was given the responsibility to be a digital agent for email, outbound calls, and live chat, with occasional assistance on inbound call services. And then here in Transcosmos Indonesia, I was a telesales agent. I was responsible for making cold calls to potential customers to sign up for the product. I handled the registrations of new merchants, that includes screening of their documents and follow up the not complete registration data, through calls, email, and Whatsapp Chat.
For the past year I've been working in Teleperformance Indonesia. I was a Custommer Success Specialist agent. My job is to resolve complaints asked by customers (driver partners & customers) by providing solutions in accordance with applicable policies. I worked in teleperformance from October 2019 to June 2021. When I worked in teleperformance I was given the responsibility to be a digital agent for email, outbound calls, and live chat, with occasional assistance on inbound call services. And then here in Transcosmos Indonesia, I was a telesales agent. I was responsible for making cold calls to potential customers to sign up for the product. I handled the registrations of new merchants, that includes screening of their documents and follow up the not complete registration data, through calls, email, and Whatsapp Chat.