アマゾンがこのようなレポートを求めるのは、不良率が異常に高すぎるときです。
私は長いこと中国輸入をやってきましたが、不良率で出品停止になるのははじめてです。
今回レポートを求められたのは下記の不良です。
薪ストーブで使用しました。それほど燃焼していない状態でも700度以上を示すなど不正確すぎる。
正確な温度の判断が微妙。
商品の交換等をはじめとするアフターサービスは対策ではなく、納品前の段階で不良品が除去される方法をご検討下さい。
個体不良とご判断された場合、その根拠をご提示ください。
Rating
44
Translation / English
- Posted at 03 Mar 2021 at 16:40
When the rate of defective product is high, Amazon requests such report.
I have long been importing products from China and this is my first time that I am banned to list them due to the rate.
This time, the report about the defect below is requested.
It was used with fuelwood stove. It displays over 700 degree even when the fuelwood is not burning very much.
It is quite not accurate to measure the temperature.
The after service such as replacing the item with new one is not a countermeasure. Please tell me the way to eliminate defective products at the timing of delivery.
In the case that it turns out individual defective, please show me the reason.
I have long been importing products from China and this is my first time that I am banned to list them due to the rate.
This time, the report about the defect below is requested.
It was used with fuelwood stove. It displays over 700 degree even when the fuelwood is not burning very much.
It is quite not accurate to measure the temperature.
The after service such as replacing the item with new one is not a countermeasure. Please tell me the way to eliminate defective products at the timing of delivery.
In the case that it turns out individual defective, please show me the reason.
Rating
50
Translation / English
- Posted at 03 Mar 2021 at 16:40
Amazon requests for a report as such when the defect rate is abnormally high.
I have long dealt with import from China, and have never been suspended from listing due to the rate until now.
The following defect was the subject of the report being requested this time.
It was used for a fireplace. It is far from accurate because it shows the temp over 700 degree even when it is not so combusted.
The precise temp judgment is ambiguous.
Please examine a way to remove defected items prior to delivery rather than a measure for service after sale including replacement, etc. Please provide the grounds in the case where a defect is deemed to be found with an individual item.
I have long dealt with import from China, and have never been suspended from listing due to the rate until now.
The following defect was the subject of the report being requested this time.
It was used for a fireplace. It is far from accurate because it shows the temp over 700 degree even when it is not so combusted.
The precise temp judgment is ambiguous.
Please examine a way to remove defected items prior to delivery rather than a measure for service after sale including replacement, etc. Please provide the grounds in the case where a defect is deemed to be found with an individual item.
Rating
52
Translation / English
- Posted at 03 Mar 2021 at 16:39
Amazon asks for this kind of report when the defect rate is abnormally high.
I've been importing goods from China for a long time, but this is the first time I've ever been suspended for a defect rate.
This time, I was asked to report on the following defects.
I used it in a wooden stove. It was too inaccurate, showing more than 700 degrees even when not burning that much.
It is too delicate to determine the exact temperature.
Please consider how defective products can be removed at the pre-delivery stage, rather than measures for after-sales service, including product replacement.
If you determine that an individual product is defective, please provide the proof for it.
I've been importing goods from China for a long time, but this is the first time I've ever been suspended for a defect rate.
This time, I was asked to report on the following defects.
I used it in a wooden stove. It was too inaccurate, showing more than 700 degrees even when not burning that much.
It is too delicate to determine the exact temperature.
Please consider how defective products can be removed at the pre-delivery stage, rather than measures for after-sales service, including product replacement.
If you determine that an individual product is defective, please provide the proof for it.
