注文ありがとう
せっかく注文してくれたのに申し訳ないが、Covid19の影響により日本から貴国への航空輸送が一時的にできない状態にある。
どの国に輸送可能でどの国に輸送不能かは、状況によって今後も変わるため商品ページには記載していない。
注文受付後にこのメールにて個別に説明している。
申し訳ないが今回の注文はキャンセルにしてもらえないだろうか。
Covid19関連の不便が解消次第、あなたにお知らせメールをお送りする。
Rating
50
Translation / English
- Posted at 26 Apr 2020 at 15:07
Thank you for your order.
We are sorry to tell you this, but we temporarily cannot ship the item to your country by air due to COVID-19.
As the list of countries to which we are not able to ship items may change according to the situation in the future, we do not show it on the item page.
We explain the details in this email after receiving an order.
We are sorry but could you please cancel your order?
We will let you know by email after the problems related to COVID-19 are solved.
We are sorry to tell you this, but we temporarily cannot ship the item to your country by air due to COVID-19.
As the list of countries to which we are not able to ship items may change according to the situation in the future, we do not show it on the item page.
We explain the details in this email after receiving an order.
We are sorry but could you please cancel your order?
We will let you know by email after the problems related to COVID-19 are solved.
Rating
50
Translation / English
- Posted at 26 Apr 2020 at 14:56
Thank you for making an order.
I hate to say, but I cannot send your order from Japan to your country by air due to Covid 19 for a while.
As the country to which I can send and cannot send is different by the situation, I have not listed it on the item page. After accepting an order, I am explaining by each by this email.
I hate to ask you, but may I ask you to cancel the order this time?
As soon as the inconvenience in respect with the Covid 19 is finished, I will send an email notifying to you.
lagoonjapan likes this translation
I hate to say, but I cannot send your order from Japan to your country by air due to Covid 19 for a while.
As the country to which I can send and cannot send is different by the situation, I have not listed it on the item page. After accepting an order, I am explaining by each by this email.
I hate to ask you, but may I ask you to cancel the order this time?
As soon as the inconvenience in respect with the Covid 19 is finished, I will send an email notifying to you.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 26 Apr 2020 at 14:55
Thank you for order.
In spite of making an order, we are facing difficulty in shipping the item amid the coronavirus issue at the moment.
Now I don't mention about the shipping situation on the item page because it is uncertain whether which country to be accepted for being able to transport.
Therefore I will explain the matter once I receive the order individually.
I am sorry, but would you please cancel your order at this time.
If the situation is getting normal from the Covid-19 issue, I will inform you by email for resuming our service.
In spite of making an order, we are facing difficulty in shipping the item amid the coronavirus issue at the moment.
Now I don't mention about the shipping situation on the item page because it is uncertain whether which country to be accepted for being able to transport.
Therefore I will explain the matter once I receive the order individually.
I am sorry, but would you please cancel your order at this time.
If the situation is getting normal from the Covid-19 issue, I will inform you by email for resuming our service.
Rating
50
Translation / English
- Posted at 26 Apr 2020 at 14:56
Thank you for your order.
I'm sorry but due to Covid19 air transportation to your country is temporarily not possible.
Which country we can send to changes depending on circumstances so we have not listed on our product page.
I've been explaining via email to individual orders.
I apologize but could you please cancel the current order?
Once the Covid19 situation clears out I'll send you an email notice.
I'm sorry but due to Covid19 air transportation to your country is temporarily not possible.
Which country we can send to changes depending on circumstances so we have not listed on our product page.
I've been explaining via email to individual orders.
I apologize but could you please cancel the current order?
Once the Covid19 situation clears out I'll send you an email notice.
Rating
50
Translation / English
- Posted at 26 Apr 2020 at 15:30
Thank you very much for your order. But we are very sorry that Japan is temporarily unable to send any packages to your country due to the impact of COVID-19. As it will change depending on the situation, we even don't know which country can be transported, and which country cannot be transported, so we don't provide any pieces of information on our web site. After receiving the order, we would send an explanation each customer individually like this email so far. For that reason, could you cancel this order? We would send you a notification as soon as the COVID-19 was resolved.
Thank you for order.ですが、Thank you for ordering.へと差し替えをお願いいたします。大変失礼いたしました。