注文をいただきました商品の在庫の確認を行ったところ、商品の一部が破損しており、お客様にお届けできる状態ではないことが判明致しました。
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Rating
44
Translation / English
- Posted at 15 Sep 2016 at 17:43
When we checked our stock of the item which you placed your order for, it turned out that the item is damaged partially so we cannot deliver it to you unfortunately.
Also we have no plan to receive this item from our suppliers at this moment, so we cannot accept any order for it.
We are deeply sorry about this.
Regarding the order to our store, we will issue a full refund right away. Can you please take the steps of cancelling your order from the link below?
↓ (I am sorry for bothering you, but please log in from this URL, and select [Cancelling the item] button and click it.
hamada likes this translation
Also we have no plan to receive this item from our suppliers at this moment, so we cannot accept any order for it.
We are deeply sorry about this.
Regarding the order to our store, we will issue a full refund right away. Can you please take the steps of cancelling your order from the link below?
↓ (I am sorry for bothering you, but please log in from this URL, and select [Cancelling the item] button and click it.
Rating
52
Translation / English
- Posted at 15 Sep 2016 at 17:49
As we checked stock of the item you ordered, part of item is broken and we cannot deliver this to you.
Also, at the moment we don't know when this item will be available again, so we cannot accept the order.
We deeply apologize for this.
We will make full refund for the order immediately, so will you please process cancellation from the following?
(Sorry to take your time, but please log in from this URL and select [Cancel the item] button.)
hamada likes this translation
Also, at the moment we don't know when this item will be available again, so we cannot accept the order.
We deeply apologize for this.
We will make full refund for the order immediately, so will you please process cancellation from the following?
(Sorry to take your time, but please log in from this URL and select [Cancel the item] button.)
Rating
48
Translation / English
- Posted at 15 Sep 2016 at 17:49
I checked the product you ordered, and I found out that the product is not good shape to send to my customer because the part of the product was broken.
Also, I am not sure when the product is come in at this time, so I cannot accept order.
I apologize deeply for this situation.
The order I receive will refund fully promptly, so could you please to proceed the procedure to cancel your order?
↓ (I am sorry for bothering you, but please log in from this URL and press the 【Cancel the product】 button.
Also, I am not sure when the product is come in at this time, so I cannot accept order.
I apologize deeply for this situation.
The order I receive will refund fully promptly, so could you please to proceed the procedure to cancel your order?
↓ (I am sorry for bothering you, but please log in from this URL and press the 【Cancel the product】 button.
