ご連絡ありがとうございます。
ebayで本商品を落札されていないとのことですが、ebayのシステムでは落札されています。
落札日から4日以上お支払いがないため、unpaid caseとさせていただきました。
これはOPEN後はセラー側で取り消したりすることはできませんのでebayにご相談ください。
よろしくお願いいたします。
Translation / English
- Posted at 11 Apr 2015 at 14:18
Thank you for contacting us.
You told us that you did not buy the product on ebay, but we confirmed that you bought the product under the ebay system.
You have not paid for over four days, so we made it for an unpaid case.
Could you please contact ebay because seller side cannot cancel this case after its open?
Thank you in advance.
You told us that you did not buy the product on ebay, but we confirmed that you bought the product under the ebay system.
You have not paid for over four days, so we made it for an unpaid case.
Could you please contact ebay because seller side cannot cancel this case after its open?
Thank you in advance.
Translation / English
- Posted at 11 Apr 2015 at 14:13
Thank you very much for contacting me.
Although you say that you did not win a bid on this item, eBay system shows you did.
As it has been more than four days since the day you won the bid, I confirmed this as an unpaid case.
Since sellers cannot cancel this action after opening, please consult with eBay.
Thank you in advance.
Although you say that you did not win a bid on this item, eBay system shows you did.
As it has been more than four days since the day you won the bid, I confirmed this as an unpaid case.
Since sellers cannot cancel this action after opening, please consult with eBay.
Thank you in advance.
Translation / English
- Posted at 11 Apr 2015 at 14:42
I appreciate your notice.
You are reporting you are not a successful bidder,
but you are registered so in the system of ebay.
Your case has been classified as an unpaid case because it had not been paid
for four days from the successful bid.
As this case can not be canceled by a seller after it has been opened,
please consult with ebay.
Your understanding will be appreciated.
The end of the form
You are reporting you are not a successful bidder,
but you are registered so in the system of ebay.
Your case has been classified as an unpaid case because it had not been paid
for four days from the successful bid.
As this case can not be canceled by a seller after it has been opened,
please consult with ebay.
Your understanding will be appreciated.
The end of the form