[Translation from Japanese to English ] *** Sorry that it took me a while to reply you abut the date you will pick up...

Original text

＊＊＊の返品に取りにいただく日程の連絡が遅くなってしまい申し訳ありません。

いま、私の契約をしている転送会社からの連絡を待っています。
すぐに、連絡をもらえるように再度、連絡を入れましたので
もう少しお待ちください。

確認が出来次第、すぐに連絡致します。

よろしくお願いします。

Translation / English

*** Sorry that it took me a while to reply you abut the date you will pick up the returning product.

Now, I am waiting for the contact from the transfer company that has a contract with me.
I sent them a message again saying to get in touch with me as soon as possible, so
please wait a little longer.

As soon as I can confirm, I will contact you.

Thanks in advance.

Translation / English

We are very sorry for being late to respond in regard to the arrangement of the date to pick up the return item from you.
We are currently waiting for the response from our forwarder about the arrangement.
We have again asked the forwarder to make contact to you as soon as possible, and please kindly wait for them to be in contact with you shortly.

We will also let you know as soon as we confirm the arrangement.
Thank you very much for your patience.

Translation / English

I apologize for the delay in letting you know the schedule regarding getting the *** returned.

Right now, I am waiting for a message from the forwarding company.
I've already contacted them again in order for them to quickly message me.
Please wait a little longer.

I will contact you once I get a confirmation.

I thank you for your patience.

Translation / English

We apologise for not informing you when to pick up the returned *** yet.

Currently we are waiting for a contact from a forwarder contracted with us.
We have told them once again to contact us as soon as possible,
so please be patient.

We will let you know as soon as we confirm it.

Thank you for your understanding.