Things you can do while awaiting our response:
Confirm all the items you have dispatched and provide tracking information.
Update your inventory.
Monitor customer contacts and resolve any customer issues.
Solicit feedback from your customers.
Learn more about how to improve your selling performance.
You wrote:
Suspended for poor selling performance
すみません、最後の一文は以下の通りです。
「販売実績の良くないため停止している」