[Translation from Japanese to English ] Hello. My name is ○○ who have purchased (the item ○○). I wanted to ship...

Original text

こんにちは。

(商品○○)を購入した、○○と申します。

購入した、(商品○○)を転送会社を使って日本まで発送しようと思ったのですが、

転送会社の規定で転送することはできませんでした。

とても悲しいです。

どうしてもその商品を受け取りたいです。

恐れ入りますが、一度商品をもどすので、

その商品を日本まで発送して頂けないでしょうか。

御手数をお掛け致しますが、宜しくお願い致します。

Translation / English

Hello.

My name is ○○ who have purchased (the item ○○).

I wanted to ship (the item ○○) using a forwarding serivce company but according to the rules and regulations of that company it was not possible.

I am very sad.

I would like to get it by any means.

So I am really sorry but once I will return the item, then could you please ship it to me to Japan?

Thank you for your consideration of this matter.

Translation / English

Hello.

I’m ○○. I bought（○○）from you.

Though I tried to send the item to Japan through a forwarding company, I could not do so due to the regulation by the forwarding company.

I’m really sad about this.

I want to receive the item by all means.

Sorry to bother you, but could you kindly send the item directly to Japan after I return it to you?

Apologize for taking your time, but appreciate your understanding and cooperation.